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Jessica M Posted on Mar 10, 2015
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My Hotpoint RB757EH 5BB electric range started a high pitch beep with the error "Bad Line" flashing on the screen.

Turning off the circuit is the only way to stop the beep. I replaced the cord on the range and not change in problem. The outlet still has power to it, I checked that already. When the range is plugged in and the power is on, the burners will still work properly, but the stove can not be used because the screen will not change from anything other than "bad line". Anyone know how to fix it? Or at least what is causing the problem?

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Ken Wieczorek

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  • Hotpoint Expert 451 Answers
  • Posted on Mar 24, 2015
Ken Wieczorek
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Joined: Apr 28, 2010
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90 % of Hotpoint range problems will be a loose or broken wire either at terminal block were cord hooks up. check wires from block to stove the wire running up to elements and control board
also check were range plugs into wall it may be loose and not getting good return. burners will work because there is no electronics involved just a infinite switch and coil burner
oven has a computer board for operation.
if you do not find the problem there then change control board
defective relay or computer chip

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How to stop the beeping and sign. Of bad line on a Hotpoint stove

If your Hotpoint stove is beeping and displaying a "bad line" error, it could be indicating a problem with the electrical connection to the stove. Here are some things you can try to stop the beeping and resolve the error:
  1. Check the power cord for any damage or fraying. If the cord is damaged, it should be replaced.
  2. Make sure that the electrical outlet is functioning properly. Test it with another appliance to ensure that it is providing power.
  3. Check the circuit breaker or fuse for the stove. Make sure that it has not tripped or blown.
  4. Make sure that the stove is properly grounded. This may require a professional electrician.
  5. If the error message continues to appear, the problem might be with the stove's internal wiring and it would be best to contact a Hotpoint service agent, who can inspect the stove and determine the cause of the problem.
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The screen is blank with no raster at all. There are indications that the channel numbers are changing in the display. This indicates that some of the low voltages are present but these may be derived from the standby supply.
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Check for bad fuses.

(If you have High Voltage as indicated by static electricity on the front of the screen and you hear the high pitched whine of the horizontal deflection when it is turned on, then the following does not apply).

Use an ohmmeter to test the HOT for shorts. If it is bad, look for open fusable resistors or other fuses you did not catch.
Assuming it is good, measure the voltage on the collector-emitter of the HOT (this is safe if there is no deflection). You should see the B+ - probably between 100 and 150 V.
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If you hear the high pitched whine of the deflection and/or feel some static on the scree, confirm that the horizontal deflection and high voltage are working by adjusting the SCREEN control (probably on the flyback). If you can get a raster then your problem is probably in the video or chroma circuits, not the deflection or high voltage.

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Assuming there is no deflection and no High Voltage , you either have a low voltage power supply problem, bad startup circuit, or bad horizontal output transistor (HOT) or other bad parts in the horizontal deflection.

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(If you have High Voltage as indicated by static electricity on the front of the screen and you hear the high pitched whine of the horizontal deflection when it is turned on, then the following does not apply).

Use an ohmmeter to test the HOT for shorts. If it is bad, look for open fusable resistors or other fuses you did not catch.

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Test the transistors if it is that type with an ohmmeter. If one is shorted, you have a problem. The usual way a TV service person would test for startup problems is to inject a signal to the base of the HOT of about 15.75 kHz. If the TV then starts and runs once this signal is removed, the diagnosis is confirmed. This is risky - you can blow things up if not careful (including yourself). See the section: Bypassing the Startup Circuit for details.

If you hear the high pitched whine of the deflection and/or feel some static on the scree, confirm that the horizontal deflection and high voltage are working by adjusting the SCREEN control (probably on the flyback). If you can get a raster then your problem is probably in the video or chroma circuits, not the deflection or high voltage.
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