Netflix won't recognize my log in

My Samsung Galaxy phone shows movies, but not iPad.

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skolapper

Contributor 26 Answers
Posted on Mar 06, 2015

skolapper

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Joined: Feb 26, 2011

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Google translate from Danish:

Test your Internet connection

Make sure your iPad, iPhone or iPod touch has an Internet connection. You can check this by trying to visit a website (eg. Apple.com) in a web browser (eg. Safari). If the page does not load, or loads slowly, try to turn on and turn off the unit's Wi-Fi connection. If you still can not connect, there may be problems with the Internet connection.

Check the date and time of your Apple iPad, iPhone or iPod touch

If the date and time on your device is very different from the current date and the current time, it will cause problems with videoafspilning.1.Tryk icon (Settings) on the home screen.
2. Press General (General).
3. Press the Date and Time (Date & Time).
4. Press the Set Date and Time (Set Date & Time) .?Hvis date and time is not correct, adjust this until it fits with your time zone.
?Eller switch On / Off (On / Off) On (On) in the Set automatically (Set Automatically).

Install Netflix app again

1.On the main menu, press the Netflix app and hold your finger on it until the icon vibrates.
2. Press the X in the upper left corner of the Netflix icon, and then press Delete (Delete).
3. Go to the App Store, search for "Netflix" and choose the free Netflix app from Netflix, Inc.
4. Press the Install button (Install). You must enter your password to iTunes to install the app.
5. When the app is installed, tap the Netflix icon.
6.Indtast e-mail address and password for your Netflix account, and then tap Sign in (Sign In).

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