Konica Minolta bizhub 350 All-In-One Laser Printer Logo
A
Anonymous Posted on Mar 06, 2015

Why is it that the toner hopper is not rotating?

2 Answers

Ty Schmidt

Level 2:

An expert who has achieved level 2 by getting 100 points

MVP:

An expert that got 5 achievements.

Governor:

An expert whose answer got voted for 20 times.

New Friend:

An expert that has 1 follower.

  • Konica Minolta Expert 118 Answers
  • Posted on Mar 06, 2015
Ty Schmidt
Konica Minolta Expert
Level 2:

An expert who has achieved level 2 by getting 100 points

MVP:

An expert that got 5 achievements.

Governor:

An expert whose answer got voted for 20 times.

New Friend:

An expert that has 1 follower.

Joined: Jul 14, 2009
Answers
118
Questions
0
Helped
57528
Points
180

A few things could be wrong.
1. Check if the toner is not bad, all hard as a rock. If so replace it
2. Check to see if the toner bottle isn't dammaged. If so replace it.
3. The toner auger is clogged? Vacuum the whole toner hopper out so it empty then add a fresh new toner. If it adds toner you will know. If it doesn't then the ring the toner bottle sits in is siezed. Remove it and clean throughly.
3. If all that seems good your going to hafta get a new hopper unit.

Ben

Level 2:

An expert who has achieved level 2 by getting 100 points

All-Star:

An expert that got 10 achievements.

MVP:

An expert that got 5 achievements.

Vice President:

An expert whose answer got voted for 100 times.

  • Expert 108 Answers
  • Posted on Mar 07, 2015
Ben
Expert
Level 2:

An expert who has achieved level 2 by getting 100 points

All-Star:

An expert that got 10 achievements.

MVP:

An expert that got 5 achievements.

Vice President:

An expert whose answer got voted for 100 times.

Joined: May 12, 2010
Answers
108
Questions
0
Helped
89410
Points
277

The bottle only rotates when the machine determines a low toner state in the developer unit. If the bottle does not rotate when the hopper motor is turned on then there could be a defect in the bottle (you would probably hear a loud noise) or the bottle drive has failed. In some cases a small gear on the drive pack is broken.

Ad

Add Your Answer

×

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

0helpful
1answer

How to solve Canon 2025 error e000020

E020 0000
The path between the sub hopper and the developing
assembly is clogged with toner.
1.Check the rotation of hopper motor gear. (If rotating, false
detection by the sensor is doubted. Feed the toner to the
developing unit in service mode: CLEAR>ENGIN>TNRINST.)
2.Replace the Developing Assembly Toner Sensor (TS1).
3.Replace the Sub Hopper Toner Sensor (TS2).
4.Replace the DC Controller PCB (PCB4).
SERVICE MODE:
* 28 * or MENU and #
0helpful
1answer

I have getting error code E000020.

E020 The path between the sub hopper and the developing assembly is clogged with toner.
0000 The developing assembly toner sensor
detects the absence of toner, while the
sub hopper toner sensor detects the
presence of toner. With the developing
clutch turned on, the hopper feedscrew
motor is rotated for 1 sec intermittently
194 times; still, the developing assembly
toner sensor does not detect the presence
of toner.
Replace the developing assembly toner
sensor. Replace the sub hopper toner sensor.
Replace the DC control PCB
0helpful
2answers

000110-0001

Code Error name/description
E000 fixing overheating
E001 fixing assembly overheating
E002 fixing assembly low temperature
E003 post-standby fixing low temperature
E007 fixing film rotation error
E010 main motor rotation error
E014 fixing motor rotation error
E019 waste toner case full, waste toner case full sensor error
E020 toner clogging between sub hopper and developing assembly
E024 developing assembly connector disconnection
E025 hopper motor, bottle motor error
E032 NE controller counter error
E064 power supply voltage error (high-voltage)
E100 BD interval error
E110 scanner motor error
E191 communication error for high voltage power supply
E202 CIS home position detection error
E225 CIS light intensity error
E227 reader unit power supply error
E248 backup memory error
E261 zero-cross signal error
E315 image data error
E400 feeder communication error
0helpful
1answer

ERROR E0024 FOR CANNON IR2270

check the toner hopper .toner is not being fed into the developer module at set rate.clean the hopper by blowing the toner and check the toner screw motor for rotation and do check when u install toner by service mode does the toner bottle rotate.
1helpful
1answer

Error 000020-000 in photocopier iR3025/3028

These is error code related to toner station trouble. It could be toner sensor fault, broken parts in toner hopper,...
the book says:
E020 The path between the sub hopper and the developing assembly is clogged with toner.
0000 The developing assembly toner sensor detects the
absence of toner, while the sub hopper toner
sensor detects the presence of toner. With the
developing clutch turned on, the hopper
feedscrew motor is rotated for 1 sec intermittently
194 times; still, the developing assembly toner
sensor does not detect the presence of toner.
Replace the developing assembly toner sensor.
Replace the sub hopper toner sensor. Replace the DC
control PCB

24helpful
5answers

Solution for canon ir 2520 error code E000020

E020 0000
The path between the sub hopper and the developing
assembly is clogged with toner.

1.Check the rotation of hopper motor gear. (If rotating, false
detection by the sensor is doubted. Feed the toner to the
developing unit in service mode: CLEAR>ENGIN>TNRINST.)
2.Replace the Developing Assembly Toner Sensor (TS1).
3.Replace the Sub Hopper Toner Sensor (TS2).
4.Replace the DC Controller PCB (PCB4).

SERVICE MODE:
* 28 * or MENU and #
0helpful
1answer

How to change toner

1.Rotate the toner bottom.
2.Open the hopper cover(located in the right side on display) and fit the b oss on the trip of the toner bottle in the grove of the toner supply mouth.
3.Pull the black shutter of the body to the right.Keep pulling until the shutter stops.
4.Pull the shutter of the toner bottle to the right.Toner will be supplied from the toner bootle to the hopper.Tap on the bottom of the toner bottle to make sure that all toner has moved to the hopper.
5.Push the machine shutter to the left until it stops.
0helpful
1answer

Konica 2125 toner

The toner supply methode:
1.Rotate the toner bottom as shown ten times.
2.Open the hopper cover and fit the boss on the tip of the toner bootle in the groove of the toner supply mouth.Be sure to push it in until a click is heard.Ckeck to make sure that toner bottle is locked to the toner suplly mouth.
3.Pull the black shutter of the body found on the right of the toner supply mouth of the hopper to the right.Keep pulling until the shutter stops(is located in near right side of the display).
4.Pull the shutter of the toner bottle to the right,toner will be supllied from the toner bottle to the hopper.Tap on the bottom of the toner bottle to make sure thet all toner has moved to the hopper.Push the shutter of the toner bottle to the left to close.
5.Push the machine shutter until is stop.
0helpful
2answers

Error code E 000025-0001

 hello i m ramy,first  replace the toner bottle, second check the hopper motor connection,
 hopper motor unit gears.
or test if there 24 vdc .to the motor 
1helpful
1answer

C0071 error code minolta cs pro 2080 copier

this code is for toner motor rotation abnormal timing. check for any loose toner inside the toner hopper rotational path, clean the sensor for toner motor. check the toner bottle inserted is for the same model
Not finding what you are looking for?

426 views

Ask a Question

Usually answered in minutes!

Top Konica Minolta Office Equipment & Supplies Experts

Norman Weimar
Norman Weimar

Level 3 Expert

7035 Answers

Cindy Wells

Level 3 Expert

6688 Answers

ZJ Limited
ZJ Limited

Level 3 Expert

17989 Answers

Are you a Konica Minolta Office Equipment and Supply Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...