Does not collect water (also 2 years old).

Hi,
There are many reasons why a dehumidifier willnot work or collect water.
Here is a tip that I wrote to help people to figure out what is going wrongwith their dehumidifier

Dehumidifier is running but no water is in bucket

heatman101

superstee - You're having to empty it because either the drain hose you have connected to the unit is clogged or the drain hole a the hose connection is clogged. Therefor, the water is drained into the tank, rather than the drain hose. Also, the drain hose would not be any longer than 5' and must drain down, as the dehumidifier does not have a pump. It relies totally on gravity.

Remove the hose and check it for clogs. If clear check the drain hose connection, using an 18" long appropriately sized Zip Tie. Carefully insert the Zip Tie and continue to push it in until you reach the bend in the tubing. Gingerly work past this bend, until the Zip Tie bottoms out or you run out of usable Zip Tie. The while slowly pulling it out, rotate the Zip Tie. This will dislodge the clog. As you reach the end of the Zip Tie removal, be prepared for some water to follow. CAUTION: BEFORE DOING ANY OF THE ABOVE TURN THE MASTER ON/OFF SWITCH TO OFF AND UNPLUG THE UNIT.

The above should solve the problem for you. Please let me know. Thanks.

Hi,

There are many reasons why a dehumidifier will not work or collect water.

Here is a tip that I wrote to help people to figure out what is going wrong with their dehumidifier

Dehumidifier is running but no water is in bucket

heatman101

Apparently the room humidity was too low (we were in a long cold dry spell) now that the rains have returned the machine works fine.
john

I have dehumidifier Whirlpoot Gold Model #39R171E Serial #H/XE11M1K 6203A it was working fine last year, but this year it is not collecting any water, it is running for day. I opened it, cleaned the filter (which was mostly clean) & it still has not water in bucket. What is wrong & is it possible to fix it by myself.

If you have the hose drain tube connected, drainage will defer to it first. If you remove the hose drain tube, the place where it connects to the drain pan drips into the container instead.

presence of oil indicates a leak in the pipework somewhere. not worth repair

Most units have a drain connection, either on the machine itself, or in the collection pail. These connections usually fit standard garden hoses.

My unit does not collect water any more. It was fine until I lent it to my brother in law and it was returned damaged. Do you know how to fix this