Not going through cycles

Hi there,

The spin cycle is reliant on the drain pump removing water from the tub.

It is a common ocurrance of objects (ie hair pins, pegs, coins etc) to be mistakenly washed through the cycle. Washing machines will often flush these objects down through the drain pump, and get caught in the little propeller of the pump.

So, it is imperative that you inspect the drain pump first and remove any obstruction within the drain pump cavity.

Turn machine power OFF at the wall and remove the power plug.

i) place an empty bucket on the floor
ii) lower the drain HOSE into the bucket - gravity will cause the water to drain into the bucket. Empty the bucket. Perform this procedure until all water has been emptied from the bowl.
iii) move the washing machine out from the wall, to gain access to the drain pump (usually a large screwcap). Place a large towel on the floor, under the screwcap - this will catch any remaining water that escapes.
iv) unscrew the drain pump cap and withdraw the cap. This cap may also contain a filter, so remove any lint/objects from this filter.
v) with the pump cap/filter removed, look inside the pump cavity and remove any visible obstruction from the impellar (little propeller thing). Then, with your finger, turn the little impellar in both directions - if you feel a 'rubber band' like resistance, then the drain pump may be ok at this point.
vi) remove all wet clothes from the machine bowl.
vii) re-assemble the drain pump cap/filter and secure it in place. Install drain hose back into your laundry tub. Plug machine back into power.
viii) fill the bucket with water and pour water back into your machine's bowl. Repeat with a 2nd bucket of water.
ix) manually select and operate SPIN cycle on the machine. Observe if drain pump functions correctly and empties water from the bowl. If yes, then you have resolved the problem.

If your pump has been cleared of all obtstructions but your machine will still not empty water from the bowl, then a full diagnostic will need to be carried out by an authorised service agent to determine which component has failed.


Let me know how you get on.....

Good Luck..

This is almost certainly the filter to the empty pump blocked. When you power up the machine, the first thing it does is make sure there is no water left over in the tub, if it can't evacuate any water it finds there, it won't go any further. Same on a spin, if after a set time the water hasn't emptied the empty cycle will stop but the spine cycle wont start because there is still water in the drum.

Locate and clean your empty pump filter.

First I would bench check the water pump and see if it is operational or not. If it is then I would check the transmission. When it is in the spin cycle it switches to the high speed, so if you hear the grinding only in the spin cycle it could be the high speed gear.

Do you have any indication of a transmission leak? Fluid on the floor or on the transmission?

sounds like pump is jammed, or faulty.empty water by hand, with a small bowl or jug. pull unit away from wall about 2 feet tip it so u can look underneath. u will see 2 the front right a red or black fan on the pump,turn this clockwise and anti clockwise it should unjam it if it jammed. make sure power is turned off when u r doing this do not want any acciedents. after u have done this put unit back on feet turn on select spin and start.should fix problem if pump is not faulty.please reply 4 more help

Check the drain pump. Easy to access from underneath

sounds like your timer burnt out or is sticking somtimes giving the top of the controll box a firm smack will get it freed up

You are right with your last comment. Laying the machine on its back is a no no. It allows the residue water in the bowl to possibly travel up the small plastic tube and enter into the water level sensor on the main (computer) control unit. It only takes a very small amount of water and it upsets the sensor so that the machine may not go through its cycle correctly. The water (depending on model) is extremely difficult or impossible to get out.
This may cause the machine to think that the bowl is not completely drained and so it will not go into full speed spin. Other problems may occur as well.
Bear in mind also that that a number of machine models do not go to full speed spin on a water temperature setting of warm or higher. When checking for high speed spin put your water temperature control down to cold / warm or cold.
Check also that your machine is sitting level ( the bowl is sitting centre in relation to the top shroud. If the bowl is leaning toward the rear of the machine when you look down into it, the ability to spin may be affected. There is a lever behind the bowl which activates a switch if the bowl comes in contact with it (when the wash load is out of balance) to stop the spin. The switch can also be activated when the machine is not level.
If your problem persists you may have to get a replacement main contol unit. If you are a little savey at technical things you may be able to get a discarded control unit from your local tip or recycler and recover the water level sensor for a change over. This may involve soldering though as well as precautions concerning stored electricity in the control unit capacitors and precautions about static electricity from your body or solder iron destroying other electronic components on the main control unit.
Hope this helps.

hi, to empty water manualy, lift the hose from the stand pipe, keep it above the water level, place a bowl on the floor and lower the hose into it, the water should drain out, to stop the water flow lift the hose above the drum and empty bowl, continue until empty, hope this help, thanks for using fixya

check the drain pipe is not blocked, to empty the machine manualy get a bowl on the floor and lower the drain pipe into it and fill to stop water flow lift pipe up in air and lower to start draining again when empty if pipe not blocked i would suggest a new pump located under the drum and easy to fit

Washing machine stops at the spin cycle - light flashes. Have to drain water out manually. Happened last week and was then able to run an empty rinse cycle. Machine worked normally for another week. Same problem today but have had to drain water manually from the drum after trying an empty 90 wash and rinse cycle (both stopped on the Spin and flashed). Any ideas? Thanks. x