I bought a new computer 'Acer' and Windows Vista was installed on it. Now my HP Officejet 6100xi all-in-one will not scan. Doesn't even start it is like it isn't loaded at all. It worked just fine when I had windows XP. What can I do, I don't have the cd with me at home, it is probably in my office somewhere? The printer prints just fine, I do not have the manager setup as I did on the WindowsXP format.
See this info re vista driver, not needed for 6110xi and advance features no longer available.
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c00808543&lc=en&cc=us&dlc=en&product=79477
and also note on same page...
"You might find that some of the advanced features are no longer available when using this basic driver. You can upgrade to an HP product that is fully compatible with Windows Vista if the advanced features are necessary"
and also note Scanning with Windows Fax and Scanning
NOTE:
This feature works only with Windows Vista Ultimate, Windows Vista Business, and Windows Vista Enterprise
Your disks I don't think will help, looks like it is case of Not fully vista compatable, there are also issues relating to your old HP Director software ie...
"In October 2006, Microsoft released Internet Explorer 7. The HP Director software that shipped with some HP products introduced between 2002 and 2004 may not be compatible with Internet Explorer 7. The HP Solution Center software, which replaced HP Director software, does not exhibit this issue with Internet Explorer 7."
link to above
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c00802504&lc=en&cc=us&dlc=en&product=79480&lang=en
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The only way the scanner will work is to do the following:
Go to Start, all programs, assessories, paint, file and than to scanner and camera. This worked just fine. Thanks for all the suggestions it was helpful.
The text document still did scan correctly. A picture scans correctly but printed document with text results in a page scanning to my desktop wtih a ascii characters not readable.
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