Amazon Kindle Touch 4gb, Wi-fi, 6in - Silver Logo
A
Anonymous Posted on Mar 03, 2015

I charged my kindle, but can't get it to turn on

2 Answers

honey

Level 3:

An expert who has achieved level 3 by getting 1000 points

All-Star:

An expert that got 10 achievements.

MVP:

An expert that got 5 achievements.

Master:

An expert who has achieved Level 3.

  • Amazon Master 262 Answers
  • Posted on Mar 21, 2018
honey
Amazon Master
Level 3:

An expert who has achieved level 3 by getting 1000 points

All-Star:

An expert that got 10 achievements.

MVP:

An expert that got 5 achievements.

Master:

An expert who has achieved Level 3.

Joined: Jan 03, 2018
Answers
262
Questions
1
Helped
320285
Points
1535

There might be the issue with the Kindle device. You need to scan the device and check the issue. Ask for the support to amazon if you have some panding issues with your kindle device Kindle Technical Support Registration 877 690 9305

Rhonda Webster

Level 3:

An expert who has achieved level 3 by getting 1000 points

Superstar:

An expert that got 20 achievements.

All-Star:

An expert that got 10 achievements.

MVP:

An expert that got 5 achievements.

  • Master 978 Answers
  • Posted on Mar 03, 2015
Rhonda Webster
Master
Level 3:

An expert who has achieved level 3 by getting 1000 points

Superstar:

An expert that got 20 achievements.

All-Star:

An expert that got 10 achievements.

MVP:

An expert that got 5 achievements.

Joined: Nov 16, 2013
Answers
978
Questions
3
Helped
446639
Points
2917

According to Love My Kindle Fire, nearly every Kindle owner will, at some point, need to learn how to "reset" their machine.
"When I hear (or read) these words from those who are experiencing a problem with their Kindle Fire it usually ends with something like, "turn on", "charge", or "work".

If suddenly your Kindle Fire won't work, then its most likely locked up. However, sometimes when it locks up, you can't tell because the screen goes dark (either gray or black). It just looks like it's off when in fact it is already one. cause the screen goes dark, either gray or black. It just looks like it's off when in fact your Kindle Fire is on but is stuck. When an electronic device locks up or freezes usually resetting it fixes the problem. Resetting your Kindle Fire is actually really easy, just hold down the power button for at least 20 seconds. .If your Kindle Fire won't turn on it's possible the battery went dead (if it was left "on" too long).
Plug in the power charger and wait about 15 minutes to make sure it gets enough charge, and then try turning it on again.
If it still won't turn on, try to reset the Kindle Fire again to be sure it's powered off.
If it still won't work, try someone else's charger, in case yours died.

Ad

Add Your Answer

×

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

0helpful
1answer

Kindle will not shut off-goes to shut off or cancel but wont move. doesnt charge well-doesnt always hold charge

Patricia, Using the power switch, you can forcibly reset your Kindle device. This reset will shut down the Kindle without accessing the shutdown command from within the Kindle's operating system, a particularly useful tool when dealing with a frozen Kindle. To initiate a hard shutdown, Kindle disconnect from its charger, slide and hold the power switch for about 20 seconds. This will force the Kindle to shut down, now it can be restarted normally.
Check links below for charging problems.
"I hope this helped you out, if so let me know by pressing the helpful button. Check out some of my other posts if you need more tips and info."
Reset Kindle Fire When it Won Turn on or Charge

Troubleshooting Kindle Fire That Won Charge

Kindle Fire not charging

9 common problems with the Kindle Fire HD and how to fix them
0helpful
3answers

I can turn my kindle on but can't get any thing else to work.

Reset Kindle Fire When it Won't Turn on or Charge

www.lovemyfire.com > Kindle Fire Problems
However, sometimes when it locks up you can't tell because the screen goes dark, either ... it's already on but is locked up and thus won't charge or work properly. ... 15 minutes to make sure it gets enough charge, and then try turning it on again. ... If this tip (or anything else on my site) helps solve your Kindle Fire problem ...

Amazon.com: Customer Discussions: My Kindle won't charge

www.amazon.com/forum/kindle?_encoding...

Amazon.com, Inc.Jan 3, 2013 - If you can't see a Contact Us button on this page, then go to .... What canI do? I sent an e-mail to Amazon but have not heard anything. My Kindle is frozen and won't ...
Mar 31, 2014
How to unlock a Kindle. Lock won ...
Jan 27, 2014
Kindle paperwhite won't turn on
Nov 6, 2013
My kindle won't turn on....green ...
Dec 12, 2011
More results from www.amazon.com
1helpful
2answers

Kindle fire will not charge-got a new charger and it still will not charge- does it need anew battery and how do I do that?

The Kindle touch and the Kindle FIre are great devices for your reading needs. However, there are times when it becomes unresponsive and freezes on you. Amazon says it is because the battery isn't charged properly or does not have enough power on it. It is advisable to charge your battery first before trying to reset the Kindle touch/Fire. If theKindle still has issues, then try the steps below on how to reset your Kindle touch/fire. Please note that you may lose your data during the reset process, make sure you have made a backup of your files before proceding.
  • Hard and soft reset
    Make sure the Kindle is turned ON.
  • Press the Power button for 20-30 seconds until it turns OFF.
  • Wait for it to reboot, if it doesn't press the power button to turn it ON.
  • Your kindle should be back to a responsive state.
  • this might help you.
0helpful
2answers

My Kindle won't turn on after I charged it. I charged it because the 2 books I bought did not show on the kindle.

The Kindle touch and the Kindle FIre are great devices for you reading needs. However, there are time when it becomes unresponsive and freeze on you. Amazon says it is because the battery isn't charged properly or does not have enough power on it. It is advisable to charge your battery first before trying to reset the Kindle touch/Fire. If theKindle still has issues, then try the steps below on how to reset your Kindle touch. Please note that you may lose you data during the reset process, make sure you have made a backup of your files before proceding.
Hard and Soft Reset
  • Make sure the Kindle is turned ON.
  • Press the Power button for 20-30 seconds until it turns OFF.
  • Wait for it to reboot, if it doesn't press the power button to turn it ON.
  • Your kindle should be back to a responsive state. hope this helps
2helpful
4answers

The kindle won't turn on

It is possible that your Kindle Fire's battery has died. If you noticed the battery life diminishing before it wouldn't turn on at all this may be the case. Here is a site that has replacement batteries for the Kindle Fire:
3555A2L Battery for Amazon Kindle Fire D01400
1helpful
2answers

Kindle not working. It will not turn on blank screen

Make sure that the kindle is fully charged. When charging the kindle 3 will have a yellow light indicating that it is charging. When this turns green, your kindle is fully charged. Make sure your kindle is fully charged and then try turning it back on.
1helpful
2answers

My kindle has frozen

Make sure that the kindle is fully charged. Plug your kindle into the wall charger, a yellow light will light up. When the yellow light turns green, your kindle is fully charged. Then try turning on your device. If the device still does not turn on, hold the power switch for 15 seconds, this will reboot the device.
1helpful
2answers

My kindle wi-fi is not working. I went to turn it on and the light came on but stayed at the screen saver screen.

Make sure that the kindle is fully charged. Plug your kindle into the wall charger, a yellow light will light up. When the yellow light turns green, your kindle is fully charged. Then try turning on your device. If the device still does not turn on, hold the power switch for 15 seconds, this will reboot the device.
Not finding what you are looking for?

383 views

Ask a Question

Usually answered in minutes!

Top Amazon Tablets & eReaders Experts

Grand Canyon Tech
Grand Canyon Tech

Level 3 Expert

3867 Answers

Jennifer Rock
Jennifer Rock

Level 2 Expert

153 Answers

Brad Brown

Level 3 Expert

19187 Answers

Are you an Amazon Tablet and eReader Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...