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Has a piece of broken needle or chunk of thread jammed into the blades and are not letting them move? If there was a big time thread jam it can actually break one of your blades and you will have to go to a repair man and have the blade replaced.
Juki TL-98Q
Loading the bobbin into the bobbin case:
Snap in the bobbin case latch, and put the bobbin into the bobbin case so that the bobbin runs clockwise.
Passing the thread through the **** of the bobbin case, continue passing it under the thread tension spring, and pull out the thread open end about 10 cm from the bobbin case.
Insert the bobbin case fully into the hook, and close the bobbin case latch.
You can obtain a copy of the manual in pdf format for free at:
http://www.juki.co.jp/household_en/pism/img/tl98q/download/98qim.pdf
My friend and I both have the Juki 98Q but on different frames - we were both having problems (needles breaking, thread getting tangled) we removed the thin metal thing inside the bobbin case and have had no problems since (over a year now!).
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