My online support for my VS640 has stopped working and my printer says its not connected. Help!

Cindy Massey,
Click the link below to download the online user manual for help resolving printer issues.
http://dell.to/297xh91
Thank You,
Dell-Jesse L.

You need to download the correct drivers for your printer.

Printer connectivity failed with system, check connectivity

Without knowing what online error, it's not easy to diagnose what happened and how to compensate.

Anyway, try checking the printer cables to ensure they're connected and properly seated. Verify that the paper tray is correctly loaded and the Toner light is OK.
Verify that all printer covers are flush and closed, and check that the printer is correctly connected at the software level (i.e., in Control Panel -> Printers -> (ML2010) -> Right Click -> Properties -> Ports, you have the proper USB socket selected).

Try plugging it in another USB port. Did it stop working, or did it never work? If the latter, then the driver could be incorrectly installed; try removing it and installing again.

To get back online of your printer, go to Control Panel and Select Printer & Faxes then OPEN.
A list of Printer is on the browser, point the printer with your mouse then right click on your Printer HP OfficeJet to select Printer Offline and click it to go back Printer Online. Good luck!

this time your printer is offline in the control panel... keep it online at your printer setting....

well what you need to do is uninstall and reinstall the printer drivers from the control panel>printers anf faxes or the device manager under the USB controllers.restart the computer and then plug the printer back in.The drivers would be reloaded and your concern would be resolved
If you want any further support a technician can help you online for free.You can find free online technical support at http://tinyurl.com/m7ghqz

Hi,

Print a test page from the printer first, check this then...

Check your printer is online, right click it,
resume, restart,

or double click it, in printer tab box, check your online, active, resume there too.
reboot.

Hope this helps
Regards

Check printer, is it ready/online ? Do a test via keypad of printer and see if printer is ok.

 

If printer is ok then check again cable that goes from it to PC

 

If printer is not working, check for error lights,display,paper,jams.

 

We need to know Model and Make of printer, what you are using to print, and how it's connected, to help you any further.

If your problem still persists then If the printer and the printserver is on and connected to the printserver and the router respectively. Then try right clicking on the printer icon in the printers and faxes window to set it online. Try Printing. If it did not work, then right click on the printer icon again > Properties > Ports > set the proper network port. Apply the settings and try Printing.