I need a new flicker motor for my heat surge electric fireplace. where can I get one

need to test element --motor--fan--for damage or failure

most of those electric fireplaces have a band of paper with holes in it that rotates around a light bulb this gives the illusion that the fire is flickering the motors that rotate that band of paper go out all the time its just a little electric motor you might be able to get one from the manufacture

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Probably, neither. If there's no brightness at all, the bulbs are burned out and need to be replaced. If the brightness is there, but no flickering, then it's probably the motor or the shaft that the bulbs are on is stuck and can't rotate. Really not an uncommon problem with electric fireplaces, no matter who the manufacturer is. If you don't hear a humming noise when the flame function is turned ON. the motor may have overheated and shut down.

To test this, turn the Master ON/OFF Switch to OFF and unplug the fireplace from the wall outlet. Wait 12 - 15 minutes. Plug the unit back in and Turn the Master ON/OFF Switch to ON. Turn just the flame function ON. If it starts right up, the motor has cooled and the unit reset itself. If this continues to occur on a regular basis, contact the manufacturer's Technical Service Dept. If nothing happened after it was turned back ON, contact the manufacturer for replacement parts.

Hope this helps you troubleshoot and solve the problem. Please let me know. Thanks.

If you're under the one year standard Warranty, since you purchased the heater, Heat Sure will replace it for you. If you're out of warranty contact Heat Surge 800-924-7964 and you can purchase the motor from them.

I have the same model and problem there must be some part to get to replace it it seems to be a motor problem. would appreciate any ideas

go to ebay and put in electric fireplace heater parts, the flame motor is around 20 bucks, and the heater element around 50 bucks Good luck

You will have to connect a 12v dc power supply to the flame motor. The controller on the board has fried. I built a regulated 12 v dc power supply and tapped it into the bulb circuit so it will power the motor when the bulbs come on. You may have to find an electrician or techie to rig this up safely.Good luck!

Any Vermont Castings stove dealer can order the parts for you.

The "flicker" function in my unit operates with a system of rotating, reflective fins. The tiny, AC synchronous motor driving the fins failed and I got one one-line for cheap. A fairly simple R&R.

Only downside is the motor does not always start in the proper direction, but a start/stop or two resolves the issue.