Xerox Documate 152 - Scan quality is now VERY poor.
Also alignment is off and pages are being cropped!!
Any ideas of how to fix this please?
I would go to Xerox.com and look up their knowledge base. Here is a copy of data from their site related to this problem:
Symptom:
Scanned images have poor image quality, are fuzzy, unclear, or hard to read.
Cause:
There are several things that can lead to poor image quality including the scan settings, dirt on the scanner, and driver problems.
Solution:
Note: If you scan as a PDF file and your scans look fuzzy when viewed in PaperPort, try right clicking on the file and selecting "Open" to open them in Adobe Reader. If they display fine in Adobe Reader then there is nothing wrong with the scans, it is simply that they are not being displayed well in PaperPort.
The following solutions can help resolve poor scan quality.
Solution 1 - Adjust the scan settings
Try increasing the resolution of your scan. 300 dpi to 400 dpi should be clear for most images
Solution 2 - Clean and Calibrate the scanner
Note: Calibration only applies to sheetfed scanners.
Use the link below for instructions on cleaning and calibrating (if applicable) your scanner:
Solution 3 - Reinstall the scanner driver Select a link below for instructions on reinstalling your scanner driver:
Hello.
I am a Support Engineer with Xerox Scanners.
If scanner is stopping @ 98% is normally due t oa communication problem. Make sure USB cable is conencted to rear of PC ,and cable is no longer than 6ft..
We also have an extensive support site and knowlegebase at http://www.xeroxscanners.com/en/en/support/
If you continue to experience trouble, please feel free to contact us by calling 800-648-0410
Regards,
Xerox Scanners Support
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