Hp pavilion a700n is the model of our computer. We have tried to download google earth but no sucess. It was on the computer before. What can we do to get it back?
Turn on the computer.
When the initial blue HP screen appears Press the "F10" key.
A Recovery menu will appear.
Click on "NEXT"
and then click on "YES"
Your system will now go through the product recovery
hope this helps
or
While restarting the computer keep tapping on the F10 key
on the next screen you will find start system recovery , and on the next screen you will find advanced options
in advanced option you will find an option for Destructive Recovery.. click that
If you are not able to run the recovery on the computer as above then you will need no use a set of recovery cds..... if you dont have them you can get it from HP..
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