Thank you for your inquiry, alba pinales!
From what you have described your Frigidaire washer is not operating and it is displaying the word "lock". Typically, the "lock' stands for the control lock feature. If you look at your control panel you should see a padlock symbol depending on your model you should be able to hold down the button that is near that symbol for three to five seconds. That should release the lock if you need any further assistance please reconnect and provide me with your model number. You can locate your serial tag (which lists your model number) on the door frame of your washer. With that information I can better assist you. -Matt
SOURCE: The washer door wont shut or lock on my frigidaire affinity
in the rubber seal around door to washer tub ensure there is nothing inbetween rubber.
SOURCE: my frigidaire affinity wont start
Yes, the original issue was the control from the beginning. the control is damaged and it cannot register the latch at this point. this is necessary and , it will fix the issue.
My guess is that being that the lock is electronic, either the lock is defective or there is a problem in the control board in that it's not telling the lock to lock the door. I would have a tech check the board.
SOURCE: My frigidaire front load washer has e30 code, water keeps entering mashine even if unplugged
your water valve is stuck open fit new water valve
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