When performing backup, using Seagate freeagent Geoflex 698GB, I continually get error message stating that backup failed to backup querydat.xml file. The backup has now been running for approx. 30 hrs and has not completed yet. How can I resolve this please. Anthony Lovett
SOURCE: Seagate FreeAgent external hard drive 500GB not recognising directory tree
Its the rubbish software that Seagate have bundled with their drive which will not allow you to backup the system folders. Solution is to use another backup utility, a google search will quickly locate numerous FREE software products which will alow you to copy anything. Unfortunately when you start googling about this drive you may be quite distressed about your purchase, as i have been :( Problems lay ahead with this drive due to inadequate cooling.....
SOURCE: I have just purchased a Seagate 500GB Desktop hard drive
There is software preloaded on the disk. If you have AutoPlay turned off in your system, it won't start automatically when you connect the drive. Just go to MyComputer and open the drive and you will find a setup file there to install the backup software (I think it's called Launch.exe).
SOURCE: my Seagate FreeAgent Desk 1 TB worked for several
There is about a 40% failure rate on these drives which is extremely high. The problem is a error in the onboard bios. If it is still working you can apply a update that will fix it. If it has "bricked" or locked up then you are out of luck. You can try to return it under warrenty. If you have important data on the drive then you may need the services of a data recovery company to get it off ie $$$ to do.
SOURCE: I am trying to extract my backed up files from my
The only time I have seen this error, no backup was ever performed (or the program lost the information regarding existing backups). Try looking at the backup log (Seagate Manager > View Backup Log) to see what backups should exist.
I hope this gives you a starting place and wish that I could be more help.
Cindy Wells
click start control panel administration tools computer management device manager look through all of your devices if you see a yellow question mark?or exclamation mark ! or red x
right click to reinstall drivers or
if you can see your usb but its not working
ports(com&lpt)right click update driver
if this fails to fix the problem
check usb leads for secure dust free seating
sometimes the wires inside the cable will be damaged due to bending or stretching or placing heavy equipment upon the cable
just replace the cable of the hard disk, when you plugged the external disk drive you got that windows could recognize the USB device change the cable everything should work fine again,
check the USB leads that attach to the motherboard usually red-white-green-black make sure they are securely seated and have no dust build up on them dust will cause static and a lot of unforeseen problems
hope this helps
if this fails to fix the problem
you might have to install a usb 2 or 3 card they are cheap and easy to install you can buy these on Ebay very cheap
hope this helps
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