Washer won"t turn on outlet is working - LG TROMM WM2688H 4.0 cu.ft. Front Loading SteamWasher

check the electrical outlet and, or, the circuit breaker to your washer

First, you'll need to make sure you have the proper voltage at the outlet, and the power cord terminals fit tightly into the outlet slots. Based on your post, you most likely have a faulty electronic control board.
Here is the board to order.

see this causes and fix it. God bless you
User Control and Display Board If the washer won't start, the user control and display board may be defective. Check for power to the washer first.

Timer If the washer won't start the timer might be defective. This part is often misdiagnosed, check other components before replacing this timer.

Line Fuse If the washer won't start the line fuse might have blown.

Thermal Fuse If the washer won't start the thermal fuse may have blown. It can be tested for continuity. Watch our fuse testing video for more information.

Line Fuse and Holder If the washer won't start the line fuse might have blown, or the line fuse holder might be damaged and need to be replaced.

Main Control Board If the washer won't start the main control board might be defective. This is not common. Check other parts and causes first.

Door or Lid Latch Assembly If the washer won't start the lid switch assembly might be defective. This is a very common problem. The lid switch assembly can fail either mechanically or electrically. Test any electrical switches with an Ohm meter for continuity. The switches should have continuity according to their design.

Door Lock Motor and Switch Assembly If the washer won't start the door lock assembly should be checked. The door lock can fail either mechanically or electrically. Test any switches on the door lock with an Ohm meter. The switches should have continuity according to their design.

Incoming Power Problem If the washer won't start check to see if there is power at the electrical outlet which the washer is plugged into. Plug a lamp or radio into the outlet to check it. If the outlet is dead, check the circuit breakers or fuses for the home.

Power Cord If the washer won't start, check to be sure there is power to the electrical outlet for the home. If that is OK, the power cord itself might be defective. This is rare. You can check the power cord with an Ohm meter for continuity.

see this causes and fix it. God bless you
Incoming Power Problem If the washer won't start check to see if there is power at the electrical outlet which the washer is plugged into. Plug a lamp or radio into the outlet to check it. If the outlet is dead, check the circuit breakers or fuses for the home.

Power Cord If the washer won't start, check to be sure there is power to the electrical outlet for the home. If that is OK, the power cord itself might be defective. This is rare. You can check the power cord with an Ohm meter for continuity.
User Control and Display Board If the washer won't start, the user control and display board may be defective. Check for power to the washer first.



Timer If the washer won't start the timer might be defective. This part is often misdiagnosed, check other components before replacing this timer.



Line Fuse If the washer won't start the line fuse might have blown.



Thermal Fuse If the washer won't start the thermal fuse may have blown. It can be tested for continuity. Watch our fuse testing video for more information.



Line Fuse and Holder If the washer won't start the line fuse might have blown, or the line fuse holder might be damaged and need to be replaced.

Main Control Board If the washer won't start the main control board might be defective. This is not common. Check other parts and causes first.



Door or Lid Latch Assembly If the washer won't start the lid switch assembly might be defective. This is a very common problem. The lid switch assembly can fail either mechanically or electrically. Test any electrical switches with an Ohm meter for continuity. The switches should have continuity according to their design.



Door Lock Motor and Switch Assembly If the washer won't start the door lock assembly should be checked. The door lock can fail either mechanically or electrically. Test any switches on the door lock with an Ohm meter. The switches should have continuity according to their design.

seethis causes and fix it. God bless you
User Control and Display Board If the washer won't start, the user control and display board may be defective. Check for power to the washer first.
Timer If the washer won't start the timer might be defective. This part is often misdiagnosed, check other components before replacing this time
Line Fuse If the washer won't start the line fuse might have blown.
Thermal Fuse If the washer won't start the thermal fuse may have blown. It can be tested for continuity. Watch our fuse testing video for more information.
Line Fuse and Holder If the washer won't start the line fuse might have blown, or the line fuse holder might be damaged and need to be replaced.
Main Control Board If the washer won't start the main control board might be defective. This is not common. Check other parts and causes first.

Door or Lid Latch Assembly If the washer won't start the lid switch assembly might be defective. This is a very common problem. The lid switch assembly can fail either mechanically or electrically. Test any electrical switches with an Ohm meter for continuity. The switches should have continuity according to their design.

Door Lock Motor and Switch Assembly If the washer won't start the door lock assembly should be checked. The door lock can fail either mechanically or electrically. Test any switches on the door lock with an Ohm meter. The switches should have continuity according to their design.

Incoming Power Problem If the washer won't start check to see if there is power at the electrical outlet which the washer is plugged into. Plug a lamp or radio into the outlet to check it. If the outlet is dead, check the circuit breakers or fuses for the hom
Power Cord If the washer won't start, check to be sure there is power to the electrical outlet for the home. If that is OK, the power cord itself might be defective. This is rare. You can check the power cord with an Ohm meter for continuity.

see this causes and fix it. God bless you
User Control and Display Board If the washer won't start, the user control and display board may be defective. Check for power to the washer first.

Timer If the washer won't start the timer might be defective. This part is often misdiagnosed, check other components before replacing this timer.

Line Fuse If the washer won't start the line fuse might have blown.
Thermal Fuse If the washer won't start the thermal fuse may have blown. It can be tested for continuity. Watch our fuse testing video for more information.

Line Fuse and Holder If the washer won't start the line fuse might have blown, or the line fuse holder might be damaged and need to be replaced.

Main Control Board If the washer won't start the main control board might be defective. This is not common. Check other parts and causes first.

Door or Lid Latch Assembly If the washer won't start the lid switch assembly might be defective. This is a very common problem. The lid switch assembly can fail either mechanically or electrically. Test any electrical switches with an Ohm meter for continuity. The switches should have continuity according to their design.
Door Lock Motor and Switch Assembly If the washer won't start the door lock assembly should be checked. The door lock can fail either mechanically or electrically. Test any switches on the door lock with an Ohm meter. The switches should have continuity according to their design.

Incoming Power Problem If the washer won't start check to see if there is power at the electrical outlet which the washer is plugged into. Plug a lamp or radio into the outlet to check it. If the outlet is dead, check the circuit breakers or fuses for the home.

Power Cord If the washer won't start, check to be sure there is power to the electrical outlet for the home. If that is OK, the power cord itself might be defective. This is rare. You can check the power cord with an Ohm meter for continuity.

see this causes and fix it. God bless you
If the washer won't start, check to be sure there is power to the electrical outlet for the home. If that is OK, the power cord itself might be defective. This is rare. You can check the power cord with an Ohm meter for continuity.
If the washer won't start check to see if there is power at the electrical outlet which the washer is plugged into. Plug a lamp or radio into the outlet to check it. If the outlet is dead, check the circuit breakers or fuses for the home.
If the washer won't start the door lock assembly should be checked. The door lock can fail either mechanically or electrically. Test any switches on the door lock with an Ohm meter. The switches should have continuity according to their design.
If the washer won't start the lid switch assembly might be defective. This is a very common problem. The lid switch assembly can fail either mechanically or electrically. Test any electrical switches with an Ohm meter for continuity. The switches should have continuity according to their design.
If the washer won't start the main control board might be defective. This is not common. Check other parts and causes first.
If the washer won't start the line fuse might have blown, or the line fuse holder might be damaged and need to be replaced.
If the washer won't start the thermal fuse may have blown. It can be tested for continuity. Watch our fuse testing video for more information.
If the washer won't start the line fuse might have blown.
If the washer won't start the timer might be defective. This part is often misdiagnosed, check other components before replacing this timer.
If the washer won't start, the user control and display board may be defective. Check for power to the washer first.

Have you tried to run it for a cycle? What exactly does not come on? Is the lid totally closed?

Hi Rick,

I found your answer to another person's problem with the LG washer/dryer not turning on. We have the same problem. My husband found a piece of plastic near one set of the fuses that looks warped - like it got too hot. Is there any advice you can give? It's a piece next to the box by the main power cord with a metal coil.

I have a model 11, but I believe they are the same. The end at he outlet of the pump actually has tabs on it. Just twist and pull. Make sure the tabs are ligned up with the slots before you pull too hard.