Photosmart 8180 has error message Oxc18a0101

Visit the link below:
docs.google.com/viewer
and follow the instructions .

To cure it:

Hit * and # at the same time on your printer
Enter code: 123
Hit Right Arrow
Go to System Configuration
Hit OK
OK again
and OK a third time
Unplug power from printer
Unplug power from wall
Wait 2 minutes
Replug the printer
It should boot fine and be able to print again.

Hi,

1- Turn off power and unplug from power source.
2- Open right side of printer (looking at the front).
3- Disconnect,by pulling gently, both white flat ribbon cables off the main circuit board.
4- Plug in power source and turn printer on. Wait till you get a error message and push "Ok".
5- Unplug power source.
6- Reconnect the flat ribbon cables by aligning and carefully pushing into the conectors on the main circuit board.
7- Plug in power source and turn printer on (Printer preparing occurred).
8- voila, the nasty error message 0xc18a0001 "Ink System has Failed" is now gone

Try this and it works

Regards,
Ron

Hello

Have a look at the link below, it should assist you in solving your problem.


http://h30434.www3.hp.com/t5/Other-printing-questions/Ink-system-failed-Error-Oxc18a0101-on-photosmart-D7160/m-p/14911

*** Fix your HP Photosmart D7360 (Reset Code/Master Reset) ***

1- Turn off power and unplug from power source.
2- Open right side of printer (looking at the front).
3- Disconnect,by pulling gently, both white flat ribbon cables off the main circuit board.
4- Plug in power source and turn printer on. Wait till you get a error message and push "Ok".
5- Unplug power source.
6- Reconnect the flat ribbon cables by aligning and carefully pushing into the conectors on the main circuit board.
7- Plug in power source and turn printer on (Printer preparing occurred).
8- voila, the nasty error message 0xc18a0001 "Ink System has Failed" is now gone. http://www.fixya.com/support/t451942-help THIS WORKED!!! Don't throw it out try this first for: Ink system failed Errorxc18a0101 on photosmart D7160. This is to reset the error code only,you will need to explain in more detail why you got the code and what you've done to correct it.

Try resetting the printer:

1- Turn off power and unplug from power source.
2- Open right side of printer (looking at the front).
3- Disconnect,by pulling gently, both white flat ribbon cables off the main circuit board.
4- Plug in power source and turn printer on. Wait till you get a error message and push "Ok".
5- Unplug power source.
6- Reconnect the flat ribbon cables by aligning and carefully pushing into the conectors on the main circuit board.
7- Plug in power source and turn printer on.

i had exactly this error message. Rang HP. They said it was a hardware failure, they couldn't fix over phone, would cost 2x cost of new printer to fix, but they offered me 20% discount on new printer if ordered over the phone.

But with some fiddling, problem now resolved. Here's what I did:

- press Red Eye Removal and Print Photos button together
- goes to Mfg Commands -> Enter Special Keys Combo. Press OK
- uaiux Support page (some code) -> click right arrow key until you get to System Configuration Menu - click oK
- should say hardware failure status - click OK
- says hardware failure status: Clear. Press OK to clear
- I clicked OK on this and system reset itself and problem was solved

Follow the link below.
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c00489814&cc=us&lc=en&dlc=en&product=1153481
it explains the error message and what to do.
Mark

Found this link that tells you how to reset the printer.

http://www.fixyourownprinter.com/forums/printer/39471

Excerpt on resetting the printer from the post linked to above:
These are from the link above:
Reset the system by holding down the OK, Cancel, Black, and Color buttons down at the same time and turn the 3310 off. Keep holding the buttons down until the printer shuts off and then turn it back on.

Try the following reset:

Hold the OK and the Help button at the same time. While holding them down, plugthe power in. Continue to hold both buttons until the unit shut off.
After shutting down, release both buttons and power on the printer.

Alternatively follow instructions on this document from HP.