You can buy a replacement at Sewing Parts Online, and here's a direct link to the part. It costs $15.00 Needle Plate Singer 051099
SOURCE: Replce the needle Point in Singer Sewing machine...
http://safemanuals.com/user-guide-instructions-owner-manual/SINGER/3116-_M
The above is the link for the user manual.. it is a very easy step explained in great detail... lemme know if it helps :-)
SOURCE: Just got my Singer Confdence
try opening the light cover door, some have a hinge at the back & others have a plastic plug you can pry up carefully with a small screw driver, that way you can get access to the thread take up lever.
SOURCE: Singer Confidence 7463 - needle
Have you changed the needle since you purchased it? A needle should be replaced every 4-6 hours of stitching so for each garment sewn as a rule of thumb. So try replacing the needle, cleaning and oiling the maachine as per the manual. Check needle is in the correct way, it is easy to put in backwards if you aren't familar with them, flat shank to the back and there is usually a scarf (cut away area) at the back of the needle which is where the rotary hook under the needle plate comes around to catch the upper thread during the stitch process. So if needle is in backwards this will cause stitching to fail.
So elimate the needle firstly.
If this fails and the knocking noise continues, then it could be that the timing has been knocked out. It can happen if you sew over a pin and hit it hard (or the needle strikes the foot if stitch setup is wrong for the foot being used). In this case, you'll need to take it back to the shop for the serviceman to fix.
SOURCE: need sewing machine manual for singer 7463
Singer has the manuals for many of its machines for sale or download on their site; go to http://www.singerco.com/accessories/instruction-manuals and enter the model number then click Search. The direct link to the download of the 7463 manual is http://www.singerco.com/uploads/download/546_7463_efs.pdf . A printed copy is $15.
I hope this helps.
Cindy Wells
Raise the needle and presser foot, and position darning plate onto
the needle plate with the two pins on the back inserted to the holes on the needle plate.
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