The scan feature does not work. Print works great. Scan mode shows up in the window but when I press "Black" on the Start menu, only a beep occurs, no action in the scan.

Go to the Maintenance Mode by pressing Pressing "Menu, *, 2, 8, 6, 4". If you done it correctly, the printer will beep, lights will flash and the control panel will read Maintenance.
After it Press 9,9 and it will reboot and start its normal reset procedure.
If it still not work, then there may be the problem with fuser or main board. Check both one-by-one. This may solve the problem.

Make sure the the scanner software is properly installed , you can check it under device manager, because if the scanner driver is not installed it wont really work..

Hope that helps........

Why Windows Vista Boots to Black Screen?

• The MBR file is corrupt
• Partition table is corrupted
• NTLDR is corrupted
• Registry is corrupted
• Boot sector of Windows is damaged

Follow the tips below to fix the problem:

• Scan PC for Viruses
• Clean Registry
• Run Last Known Good Configuration
• Repair Windows

To use the Last Known Good Configuration feature, first restart the computer by pressing [Ctrl][Alt][Delete]. When you

see the message Please select the operating system to start or hear the single beep, press [F8] to display the Windows

Advanced Options menu. Select the Last Known Good Configuration item from the menu and press [Enter].

Keep in mind that you get only one shot with the Last KnownGood Configuration feature. In other words, if it fails to

revive your WindowsXP on the first attempt, the backup copy is also corrupt.
Use system utility software like RegInOut after restarting windows.

Powerful cleaning is: Press menu, then start black copy, then four times arrow-up quickly after another.Machine will be in maintenance mode (all lights will flash).
press 7-6-4 and OK (or start-black-copy).
When finished press 7-6-3 then start black copy,
printer will do a power purge.
Leave maintenance mode by pressing 9-9.
If this not help better think about new printer, because cost of repairing this one is profitable.

Yes ... your all-in-one can print, copy and scan.

From:

http://h10032.www1.hp.com/ctg/Manual/c00737535.pdf

Scan an image

You can start a scan from your computer or from the HP All-in-One.
This section explains how to scan from the control panel of the HP All-in-One only. To use the scan features, the HP All-in-One and computer must be connected and turned on. The HP Photosmart Software (Windows) or HP Photosmart Mac Software (Mac) must
also be installed and running on your computer prior to scanning.
● On a Windows computer, look for the HP Digital Imaging Monitor icon in the Windows system tray (at the lower right side of the screen, near the time) to verify the software is running.
Note Closing the HP Digital Imaging Monitor icon in the Windows system tray can cause the HP All-in-One to lose some of its scan functionality. If this happens, you can restore full functionality by restarting your computer or by starting the HP Photosmart Software.
● On a Mac, the software is always running.
Tip You can use the HP Photosmart Software (Windows) or HP Photosmart Mac Software (Mac) to scan images, including panorama images. Using this software, you can also edit, print, and even share your scanned images. For more information, see the onscreen Help that came with the HP All-in-One.

To save a scan to a memory card
1. Make sure your memory card is inserted into the appropriate slot on the HP All-in- One.
2. Load your original print side down in the right front corner of the glass.
3. Press the Scan Menu button.
4. Press to highlight Scan to Memory Card, and then press OK.
The HP All-in-One scans the image and saves the file to the memory card in the JPEG format.

To scan a photo and reprint it
1. Press Reprints.
2. When prompted, load your original photo print side down on the right front corner of the glass, and then do one of the following:
To reprint your original photo using the default print settings
➔ Press Print Photos.
To change print settings before reprinting your original photo
a. Press OK.
Basics Guide 13
HP All-in-One overview
b. Press or to highlight a paper size, and then press OK.
The paper size choices available vary depending on your country/region.
Note Depending on the paper size you choose, you might be prompted to choose a layout for the photos on your pages.
c. When the Fix Faded Original? prompt appears, highlight Yes or No as appropriate, and then press OK.
The HP All-in-One scans your original and shows a preview of the photo on the display.
d. Press OK to display the selection menu.
Tip If you want to print more than one copy of the selected photo, press to highlight Copies, and then press OK. Use the arrows to increase or decrease the number of copies.
If you want to edit the photo before printing, press to highlight Edit
Photo, and then press OK.
e. Press to highlight Done, and then press OK.
The Print Summary screen appears.
f. Press or to highlight one of the following options, and then press OK.
Print Options Enables you to manually specify the type of paper on which you are printing and whether you want to print a date and
time stamp on your photo.
By default, the Paper Type is set to Automatic and the
Date Stamp setting is set to Off. If you want, you can
change the defaults of these settings with the Set New
Defaults option.
Print Preview Displays a preview of what your printed page will look like. This enables you to verify your settings before printing and
wasting paper and ink on potential mistakes.
Print Now Prints your photo with the size and layout you selected.
To scan to a computer
1. Load your original print side down in the right front corner of the glass.
2. Press Scan Menu.
3. Press to highlight Scan to Computer, and then press OK.
4. If the HP All-in-One is connected to one or more computers on a network, do the following:
a. Press OK to select Select Computer.
A list of the computers connected to the HP All-in-One appears on the display.
Note The Select Computer menu might list computers with a USB
connection in addition to those connected through the network.

turn the printer on, place the picture on the glass, on the printer under mode press the big silver button until the scan light comes on  then press select, you should hear the picture scanning, then on the computer, go under my pictures and you should see that picture. 

I had the same problem, but I was able to scan my first photo today. If you are using Windows Vista and have Windows Photo Gallery on your system, you should be able to scan your photo/documents. Open Windows Photo Gallery 1. Click File, and then click Import from Camera or Scanner.
2. In the Import Pictures and Videos window, click the scanner that you want to use, and then click Import.


The rest should be self explanatory. Good luck!

Does this help? You obviously have to insert the media type into the media slot on the far right.(omoademola) Using the top control panel Printing tasks Scanning/Copying/Faxing tasks Troubleshooting
The top control panel lets you print an image from a photo card, scan a document or image, and copy a document or image with the press of a button.
Button/Light: Function: 1 Power : Turns the All-In-One on or off. 2 Copy: light Illuminates when Copy Mode is selected. 3 Mode: Changes the copy, scan, or photo card mode. 4 Scan: light Illuminates when Scan Mode is selected. 5 Photo Card: light Illuminates when Photo Card Mode is selected. 6 Rotate: Rotates the image 90 degrees. 7 LCD Panel: Number of Copies- this changes the copy count. Note: This feature is not active in Scan Mode. 8 Display: Shows copy, scan, and photo card selections. 9 Resize: Enlarges or reduces the size of the image. 10 Page Preview: Shows a preview of the output. 11 Select: Secures an option. 12 Menu: Provides options for image. 13 Arrow : Scrolls left, right, up, or down. 14 Stop/Clear: Cancels a print job or clears a selection. 15 Color Start: Initiates color copy, scan, or photo card output. 16 Black Start: Initiates black copy, scan, or photo card output.

Hi, follow the steps it may help !! Press STOP button. ? If playing a disc, press the STOP button twice so that ?STOP?, appears on the display. Press and hold P.SCAN button on the remote control for over 5 seconds. ? Pressing and holding the button for over 5 seconds will select "Progressive Scan" and "Interlace Scan" alternately. ? When you select P.SCAN, "P.SCAN" will appear on the display. ? To set P.Scan mode for DivX discs, press the P.SCAN button on the remote control for more than 5 seconds with no disc in the unit (?'NO DISC" on the display), then load the DivX disc and play. regards sreejith

turn on dvd, make sure the disk is out, press and hold the stop button for 5 seconds and it should go back to the picture