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These printers have been known to have ink system failure errors. This message can also be caused by using compatible or re-manufactured cartridges. We believe the HP Live update software is also responsible for "dobbing" on you if you use any other brand.
A Fix for the ink system failure can be found below
Not sure if it will help with your particular error but it wont hurt to try.
http://fix-your-printer.blogspot.com/2009/03/ink-system-failure-on-hp-photosmart.html
Good luck
Apparently some defective components were used in the construction of the logic board (see photo). On my C6180 there were 3 failed capacitors (the green cylinders - the puffed top indicates failure) and a 4th from the same manufacturer (TEAPO - many unfavorable web references to this manufacturer). I purchased 3x 330uF 16V and 1x 680uF 10v rated to 105 degrees Celsius (total about 60cents). On the logic board, the capacitors I replaced are labeled C613, C614, C660 and C662. If you are not comfortable replacing the parts yourself (or don't have a soldering tool), you will have to find someone who will. The time to repair should be less than 30 min - I did it in 25 min with only a solder pen. This fixed the on and off problem and also fixed the ink system failures the printer was having. A similar fix may apply to other HP printers.
These are reset instructions designed to clear most of hp errors starting with 0xc...It works on different hp models.. it could work on you too.
Semi reset 1. While your printer is on.. unplug to power cable from the printer. 2. Press and hold the "OK" and "HELP" buttons while you plug the power cable at the back of the printer. Try these steps to reset your printer to default setting.
Full reset 1. Press & hold " * " key...(asterisk sign) 2. While holding the " * ", press "#" key and then release both keys..."Enter Special Key Combo" will be displayed... 3. Press "1", "2" and "3" to display Support... 4 Press ">" right arrow button and release when System Config Menu appear....then click OK 5. Press arrow key to display Hardware Failure Status...click OK.... 6. When Hardware Failure Status:Clear appeared, press "OK" to clear... 7. Press "OK" again to display "Hardware Failure Status Cleared. Press Cancel To Continue"..... 8. Press "CANCEL" as many times to display "Welcome To Photosmart Express" or "Ink System Failure"..... 9. The last part is to turn off the printer and unplug at the back...wait for 30 sec, then plug and turn on the printer...if asked, press "OK" to continue and allow the "One Time Ink Initialization" to proceed..After this try to print...
If you find the reset solutions helpful...Please rate this solution and vote YES ..thanks..
Try using these two reset instruction...these clears most of hp errors
starting with 0xc...It works on different hp models.. it could work on
you too.
Semi reset 1. While your printer is on.. unplug to
power cable from the printer. 2. Press and hold the "OK" and
"HELP" buttons while you plug the power cable at the back of the
printer. Try these steps to reset your printer to default setting.
Full reset 1. Press & hold " * " key...(asterisk sign) 2. While holding the " * ",
press "#" key and then release both keys..."Enter Special Key Combo"
will be displayed... 3. Press "1", "2" and "3" to display Support... 4 Press
">" right arrow button and release when System Config Menu
appear....then click OK 5. Press arrow key to display Hardware Failure
Status...click OK.... 6. When Hardware Failure Status:Clear appeared,
press "OK" to clear... 7. Press "OK" again to display "Hardware Failure
Status Cleared. Press Cancel To Continue"..... 8. Press "CANCEL" as many
times to display "Welcome To Photosmart Express" or "Ink System
Failure"..... 9. The last part is to turn off the printer and unplug at the
back...wait for 30 sec, then plug and turn on the printer...if asked,
press "OK" to continue and allow the "One Time Ink Initialization" to
proceed..After this try to print...
If you find the reset solutions helpful to you...Please rate this solution and vote on this on the YES below..thanks..
here.. check this out. a solution to your problem. These are reset instructions designed to clear most of hp errors
starting with 0xc...It works on different hp models.. it could work on
you too.
Semi reset 1. While your printer is on.. unplug to
power cable from the printer. 2. Press and hold the "OK" and
"HELP" buttons while you plug the power cable at the back of the
printer. Try these steps to reset your printer to default setting.
Full reset 1. Press & hold " * " key...(asterisk sign) 2. While holding the " * ",
press "#" key and then release both keys..."Enter Special Key Combo"
will be displayed... 3. Press "1", "2" and "3" to display Support... 4 Press
">" right arrow button and release when System Config Menu
appear....then click OK 5. Press arrow key to display Hardware Failure
Status...click OK.... 6. When Hardware Failure Status:Clear appeared,
press "OK" to clear... 7. Press "OK" again to display "Hardware Failure
Status Cleared. Press Cancel To Continue"..... 8. Press "CANCEL" as many
times to display "Welcome To Photosmart Express" or "Ink System
Failure"..... 9. The last part is to turn off the printer and unplug at the
back...wait for 30 sec, then plug and turn on the printer...if asked,
press "OK" to continue and allow the "One Time Ink Initialization" to
proceed..After this try to print...
If you find the reset solutions helpful...Please rate this solution and vote YES ..thanks..
remove the ink cartridge and print head and then do a power drain. after that insert the print head and ink cartridge.. if it still shows the 0xc. error try by replacing the print head .. first
here.. check this out. a solution to your problem. These are reset instructions designed to clear most of hp errors
starting with 0xc...It works on different hp models.. it could work on
you too.
Semi reset 1. While your printer is on.. unplug to
power cable from the printer. 2. Press and hold the "OK" and
"HELP" buttons while you plug the power cable at the back of the
printer. Try these steps to reset your printer to default setting.
Full reset 1. Press & hold " * " key...(asterisk sign) 2. While holding the " * ",
press "#" key and then release both keys..."Enter Special Key Combo"
will be displayed... 3. Press "1", "2" and "3" to display Support... 4 Press
">" right arrow button and release when System Config Menu
appear....then click OK 5. Press arrow key to display Hardware Failure
Status...click OK.... 6. When Hardware Failure Status:Clear appeared,
press "OK" to clear... 7. Press "OK" again to display "Hardware Failure
Status Cleared. Press Cancel To Continue"..... 8. Press "CANCEL" as many
times to display "Welcome To Photosmart Express" or "Ink System
Failure"..... 9. The last part is to turn off the printer and unplug at the
back...wait for 30 sec, then plug and turn on the printer...if asked,
press "OK" to continue and allow the "One Time Ink Initialization" to
proceed..After this try to print...
If you find the reset solutions helpful...Please rate this solution and vote YES ..thanks..
Try using these two reset instruction...these clears most of hp errors starting with 0xc...It works on different hp models.. it could work on you too.
Semi reset 1. While your printer is on.. unplug to
power cable from the printer. 2. Press and hold the "OK" and
"HELP" buttons while you plug the power cable at the back of the
printer. Try these steps to reset your printer to default setting.
Full reset 1. Press & hold " * " key...(asterisk sign) 2. While holding the " * ",
press "#" key and then release both keys..."Enter Special Key Combo"
will be displayed... 3. Press "1", "2" and "3" to display Support... 4 Press
">" right arrow button and release when System Config Menu
appear....then click OK 5. Press arrow key to display Hardware Failure
Status...click OK.... 6. When Hardware Failure Status:Clear appeared,
press "OK" to clear... 7. Press "OK" again to display "Hardware Failure
Status Cleared. Press Cancel To Continue"..... 8. Press "CANCEL" as many
times to display "Welcome To Photosmart Express" or "Ink System
Failure"..... 9. The last part is to turn off the printer and unplug at the
back...wait for 30 sec, then plug and turn on the printer...if asked,
press "OK" to continue and allow the "One Time Ink Initialization" to
procede..After this try to print...
If you find the reset solutions helpful to you...Please rate this solution and vote on this on the YES below..thanks..
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