Nextbook8 on charger 8 hours. An only 60% charged this time?

Hi there,

Assuming that you charger is not defective, and that you have no other electrical issues, then if your battery has been allowed to completely flat line, it may no longer accept a charge from the normal wall charger. Then you can try to trickle charge your tablet from a low voltage/current source, such as a USB port or a low power phone charger (5v/500ma). Try a trickle charge for 8 - 24 hours on your tablet. After that try your normal charger and see if it will now charge properly.

If that does not work, and you have previously ruled out your charger, then I would suggest contacting the manufacturer, as it is likely some other fault, either with the battery, or the tablet itself.

I post on behalf of HP.

how many old is,tablet u have

Try the follow to see if it will fix it:
There is a power reset button near the charging port. It looks like a tiny hole. While plugged into the charger, use a paperclip to push the button inside this hole for 3-5 seconds. If it turns on, please allow it to charge for 4-6 hours before using it. If you leave it on the charger for longer than the allocated time, you will go back to having the same problem as before. If the power does not come on, please leave it plugged up for 4-6 hours then disconnect it from the power and turn it on.

If your tablet does not have the reset button: With the tablet plugged into the charger, hold the power button for 10 seconds then click the volume up once. If it turns on, please allow it to charge for 4-6 hours before using it. If you leave it on the charger for longer than the allocated time, you will go back to having the same problem as before. If the power does not come on, please leave it plugged up for 4-6 hours then disconnect it from the power and turn it on.

After performing the power reset on the device the device will behave in one of the following ways:
1. The tablet will turn on like normal.
2. The tablet will show the battery icon only.
3. The tablet will show nothing on the screen at all.

All of these are normal for the device and should not be cause for alarm. If the device still fails to power on after being left on the charger for 4-6 hours,

Then most likely the battery will need replacing.

Here is a link to where you might be able to get a new battery:


Replacement 4000mah Battery for Kocaso M9100 M9000 9 MID All Winner A13...

The charger has a function that restores the battery operation parameters by discharging then charging the battery a number of times. Refer to charging instructions in the pack but I think the cycle is a 3 hourly one, time to charge from a full discharge. If the charger thinks the battery is dead then it will try to recover the battery using this process. You may have left the charger on long enough to charge then also discharge the battery.
Start again and charge for the time in the instructions ONLY, if you are not sure of the time try it for an hour, then without disconnecting the charger turn the unit on and take particular note of any screen messages, if any.
You should be able to continue as normal now, but still be aware of the time you are leaving the charger connected for, as it may take some time before it returns to normal operation and stops trying to recover what it thinks is a dead battery.

Please make sure the tablet is charged for at least 4-6 hours. Also, make sure the correct button is being used, oftentimes we hear the back or home button has been used in error. If the issue persists, you can try performing a power reset. There should a power reset button near the charging port. It looks like a tiny hole. While plugged into the charger, use a paperclip to push the button inside this hole for 3-5 seconds. If it turns on, please allow it to charge for 4-6 hours before using it. If you leave it on the charger for longer than the allocated time, you will go back to having the same problem as before. If the power does not come on, please leave it plugged up for 4-6 hours then disconnect it from the power and turn it on.

If your tablet does not have the reset button: With the tablet plugged into the charger, hold the power button for 10 seconds then click the volume up once. If it turns on, please allow it to charge for 4-6 hours before using it. If you leave it on the charger for longer than the allocated time, you will go back to having the same problem as before. If the power does not come on, please leave it plugged up for 4-6 hours then disconnect it from the power and turn it on.
Support Troubleshooting Guide

I have the matsunichi 9.7 my email has amessage saying connection problem no emails has come in for 2 days. What can i do to fix the problem

The charger has a function that restores the battery operation parameters by discharging then charging the battery a number of times. Refer to charging instructions in the pack but I think the cycle is a 3 hourly one, time to charge from a full discharge. If the charger thinks the battery is dead then it will try to recover the battery using this process. You may have left the charger on long enough to charge then also discharge the battery.
Start again and charge for the time in the instructions ONLY, if you are not sure of the time try it for an hour, then without disconnecting the charger turn the unit on and take particular note of any screen messages, if any.
You should be able to continue as normal now, but still be aware of the time you are leaving the charger connected for, as it may take some time before it returns to normal operation and stops trying to recover what it thinks is a dead battery.

The battery on the Asus does take a very long time to charge (over 12 hours before you use it the first time, then 8 hours or more each time). It takes even longer if you charge it from the USB port in a computer rather than connect it to its dedicated charger, or if you use it while it's charging. If you've already charged it for 8-12 hours, try turning it on by pressing the power button *and holding it down* for a couple of seconds before releasing it. Then, when using the tablet, try keeping it hooked up to the charger when possible, or at least recharge it overnight.

You can check on battery charge by tapping "Settings" at the bottom of the Home screen, then tap "Battery" in the Device category. The % charge will be at the top of the screen. I enjoy my Asus tablet, and it's good for several hours at a time between charges, but you do have to keep it charged up. Good luck!

So, greyhen2, we meet again. Here's the answer I gave to your other posting of this same question:

The battery on the Asus does take a very long time to charge (over 12 hours before you use it the first time, then 8 hours or more each time). It takes even longer if you charge it from the USB port in a computer rather than connect it to its dedicated charger, or if you use it while it's charging. If you've already charged it for 8-12 hours, try turning it on by pressing the power button *and holding it down* for a couple of seconds before releasing it. Then, when using the tablet, try keeping it hooked up to the charger when possible, or at least recharge it overnight.

You can check on battery charge by tapping "Settings" at the bottom of the Home screen, then tap "Battery" in the Device category. The % charge will be at the top of the screen. I enjoy my Asus tablet, and it's good for several hours at a time between charges, but you do have to keep it charged up. Good luck!

Let's try to reset the charger system.
Step 1: Unplug from the charger, press and hold the Power button for 30 seconds
Step 2: Plug into the charger. Press and hold the power button for 30 seconds
Step 3: Let charge for 12 hours
Step 4: Unplug form the Charger, run the Kindle until totally dead.
Step 5: When DEAD. Press and hold the power button for 60 seconds.
Step 6: Plug into the charger, let charge normally
If this does not reset the charging system you have either a faulty Kindle or a faulty charger, contact Amazon for replacement.