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Likely a bad card sensor. Check with your Zebra dealer for possible warranty coverage (if less than 2-years old or you have the optional Zebra OneCare plan), of other service options. If you don't have a dealer contact, we're located in the USA, are a Zebra reseller, and service all brands of plastic-card printers.
No you cannot use a ZXP Series 3 ribbon on a ZXP Series 1, or vice-versa. All Zebra ribbons contain RFID tags with ribbon specifications, including the ribbon type (part-number). The printer validates the ribbon as matching the printer you're using, and allows or disallows use, depending on if it is specified for the model or not.
The printer has upper and lower transfer rollers that have to be brought up to and maintain a certain temperature for the image-transfer step in printing. The HCB board (halogen control board) reports a 14002 error, it is indicating that it is not able to either reach or maintain the proper temperature. That means one or the other heaters is bad, a sensor is bad, or a power-control component is bad. Regardless of which, this can be address only by servicing the printer. Contact your Zebra dealer if the printer is still under warranty or a Zebra extended-warranty agreement.
Best of luck,
Safe-Card ID Services
Charlotte, NC USA www.safecardid.com
You can ask these guys for help, they are very educated in barcode technics, barcode printers and scanners. HU/DE/SK/EN: https://www.digicode.hu [email protected]
System error code 4001 means "The local WINS cannot be deleted." This error code may also display as "ERROR_CAN_NOT_DEL_LOCAL_WINS" or as the value 0xFA1.
Error Code 4002
System error code 4002 means "The importation from the file failed." This error code may also display as "ERROR_STATIC_INIT" or as the value 0xFA2.
Error Code 4003
System error code 4003 means "The backup failed. Was a full backup done before?" This error code may also display as "ERROR_INC_BACKUP" or as the value 0xFA3.
Error Code 4004
System error code 4004 means "The backup failed. Check the directory to which you are backing the database." This error code may also display as "ERROR_FULL_BACKUP" or as the value 0xFA4.
Error Code 4005
System error code 4005 means "The name does not exist in the WINS database." This error code may also display as "ERROR_REC_NON_EXISTENT" or as the value 0xFA5.
Error Code 4006
System error code 4006 means "Replication with a nonconfigured partner is not allowed." This error code may also display as "ERROR_RPL_NOT_ALLOWED" or as the value 0xFA6.
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