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Aletha Poole Posted on Feb 05, 2015
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How do I get water out of fabric softener cup

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Jeffry's Appliance Service

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It is normal to have about a 1/4" worth of water in the bottom of the tray, it's good to have a small amount of water in the dispenser to help dilute the fabric softener a bit to allow it too pass threw the hoses better. If the cup is completely full of water then there is probably softener clogging ports and just needs to be cleared.

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Make sure the tray is clear and not blocked in any way. To check this I normally get a kettle and fill the tray with water this will then drain away easily providing its not blocked. Good luck.

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This is normal to have left over standing water in the softener dispenser cup. That being said, some units can have more standing water than others because the machine isn't level (try leveling the unit).

Note: Softener is a "wax" and can clog up the water inlet openings. You can remove the whole dispenser assembly by pulling all the way out and depressing a button while pulling on dispenser tray. (button located middle-back)

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Strange yellowish circle appearing on white shirts

i believe the stains are actually semi burn marks. If you are drying your whites try a lower heat setting. i had this problem with my kenmore dryer before too. Got bad especially with towels. Make sure your vent is not clogged and your filter is cleaned regularly to let the heat flow better. should help.
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Frigidaire washing machine fabric softner will not dispense out

Hello - There are several things that could cause the fabric softener to not dispense into the washer. Are you sure the liquid in the dispenser after the wash is fabric softener? If it is fabric softener, the solenoid that lets the water into the dispenser is not working. This solenoid is located on the back of the dispenser. It only gets voltage during the dispense time and fills the fabric softener dispenser with water. The fabric softener dispenser fills while the washer is filling for the rinse cycle.

When the washer begins to fill for the rinse cycle, the fabric softener solenoid is energized and water flows into the fabric softener dispenser cup. When the cup is full the water siphons out and softener and water flow into the tub.

If the liquid in the fabric softener dispenser is pure softener you may need a technician to diagnose and repair the problem. The voltage will have to be tested to the softener solenoid and a volt meter is required.

If the liquid in the fabric softener dispenser is water you probably need to clean the dispenser cup. **** will build up in the siphon tube and stop the liquid from going into the washer tub. The incoming water will dilute the softener and overflow the dispenser cup and run into the tub. The instructions for cleaning the dispenser should be located on page 43 of the use and care guide that came with the washer.

If you don't have the use and care guide these instructions will help. Open the dispenser until it stops. In the left rear corner of the dispenser, there is a release that is labeled push. Press down on the push area and you can slide the dispenser drawer out.

Remove the insert from the bleach and fabric softener compartments. Clean the bottom of the insert and the bleach and fabric softener compartments. Reinstall the insert and put the drawer back inside the washer.

To test the siphon action slowly pour water into the fabric softener compartment. When the water level goes above the maximum line stop pouring. The water should all drain out.

Hope this information proves to be helpful however if it is ineffective please contact a professional to move forward accurately.

0helpful
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I have an older Maytag washer without a user manual and was wondering if the cup in the top of the agitator was for adding fabric softener? If it is when do I add it and how much do I add? The model number...

http://www.searspartsdirect.com/partsdirect/part-model/Maytag-Parts/Washer-Parts/Model-A9200/3048/0153200/X2900731/00005?blt=06&prst=&shdMod= I thinking you are referring to item 7 which is listed as a dispensing cup. If I remember right it just sits on the agitator as a means to take off and use to measure soap, fabric softener. Since there is not a water flush line to it, I wouldn't use it to try to dispense the fabric softner. But it probably would do any harm to try it and see how much was actually left in the cup.
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Fabric softener dispenser fills up with clear water after washing cycle is complete. I do not use fabric softener .

Purchase some fabric softener and place it in its normal location at the beginning of the cycle. At the end of the cycle check to see if fabric softener has been dispensed and whether there is water in the cup.

If the fabric softener is gone, but there is water in the fabric softener cup, then your problem may be with the water valve assembly. The water valve assembly (as one complete unit) has a separate solenoid for hot and cold water temperatures, bleach and fabric softener. The fabric softener solenoid on the water valve assembly could be defective (allowing water to fill the fabric softener cup).

Contact an appliance service company.
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MAH8700AWW - No Fabric Softener

Not sure if you've ever resolved this issue, but I'm dealing with it myself. I have come across this service manual that gives a very detailed illustration of the systems, how it works and how to test it.
Focus on pages 15 thru 25. Hope this helps you.
http://www.servicematters.com/maytag_library/docs/16026126.pdf
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1answer

Gunk in middle of agitator

the fabric softener spins out of the cup after the wash cycle when spinning the water out of clothes, then the washer fills back up for the rinse w/ your softener having been dispensed. is there a nut at the bottom of your agitator where you see the gunk? If so you can take the agitator out by removing the nut but be careful of the little parts that make the agitator agitate. Do not disturb these little parts if you don't know about them. Does the gunk smell like grease or a mechanics garage? If so chances are it is a lubricant and should not be removed replace the cap and your softener cup and continue enjoying your machine.
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When should u add softener?

Dear seymour,

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Fabric softener is one of those things we don’t think much about, but use frequently. How does it work? How is it used? Fabric softener is essentially a chemical cocktail that helps soften the fibers in textiles. It makes them feel less harsh and has anti-soiling and anti-staining properties. With such names as Diethylenetriamine, Aminoethylethanolamine and Triethylenetetramine, these chemicals sound like something out of a science-fiction movie, but they are mostly byproducts of animal fats. Fabric softeners come in two types: liquids and dryer sheets. The liquid softeners are added to the rinse water for each load of clothes. Dryer sheets are paper or sponge-like pieces that are coated with the dry softener and are added to the dryer for every load. Some liquid softeners tout that they will leave clothes brighter and prevent discoloration from chlorine. These claims must, of course, be evaluated by each person.

Fabric softeners are used in any form to help make clothing feel softer and to prevent static cling. Anyone who has unloaded a batch of towels from the dryer in winter knows exactly what static cling is. Dryer sheets lubricate the textile fibers to reduce static electricity generated by the drying process. Liquid softeners serve much the same purpose.
There is a great amount of information about fabric softeners on the Internet, and while browsing, a person will undoubtedly come up on Web sites saying the chemicals in fabric softeners are dangerous and can cause a whole host of illnesses and allergies. There is no doubt that some people are allergic to the chemicals and/or dyes in fabric softener. They can cause rashes or upper respiratory distress. Some manufacturers have started producing dye and fragrance-free liquid fabric softeners in response to this problem. Some small companies also produce a vegetable-based, dye and fragrance-free softener that is biodegradable and less likely to cause allergic reactions. There are also some ways of softening the laundry without using any kind of commercial fabric softener. Vinegar and baking soda soften the fibers naturally. A person can add one-fourth cup baking soda to the load at the beginning of the wash cycle, and then a half-cup of white vinegar during the rinse cycle. Another home recipe suggests diluting 1 cup of glycerin in a gallon of water and using one-half cup of the mixture per load of laundry. Still another method uses three parts water to one part commercial hair conditioner. Fabric softener should only be used with standard fabrics. Fine washables such as linen or silk should not have any kind of fabric softeners used on them, if they are machine washable. The chemicals can destroy the look and feel of a fabric like linen, and dull colors in silk. However, most standard cotton and polyester blends are safe with the use of fabric softener. Dryer sheets are a blessing for socks and towels, since these items seem to be most susceptible to static cling. Liquid fabric softener can also usually be diluted to one-fourth strength in order make it last. There is usually no discernible loss of softness or increase in static cling when the softener is diluted. Each person needs to decide whether using a commercial fabric softener is appropriate. Those with allergies or very sensitive skin may want to consider a home recipe, since they are made of ingredients that are readily available. People also need to remember to keep the fabric softener from their fine or delicate washables, especially linen and silk.
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Fabric softener is left in bottom of drum after wash cycle completes

We had the same problem. You have to remove the part that the softener goes in and clean it. You will be amazed at how much build up is in there. That solved the problem for us.
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Fabric softener doesn't dispense

Fabric softener dispensers are notorious for getting all gummed up and clogged. Remove the dispenser cup and soak in some hot water to dissolve all residue. While you have the dispenser removed check under the dispenser cap in the agitator for gummy residue as well. Clean with hot water. There should also be an agitator seal cap under the dispenser. Make sure the cap and rubber o-ring are seated properly. Last of all, if the dispenser has a cone shaped cup inside, make sure it is inserted cone-side UP. The cup is designed to allow fabric softener to roll down the sides of it, NOT hold it. I hope this helps.
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