I SIGNED UP but have been unable to watch anything. Called comcast .my blue ray is not connecting to internet. I haVE wireless THAT'S NOT PROBLEM. Called Netflix 2x's still haven&#

It seems the problem is your Blu-Ray player can't connect to your wireless network. Based on what you said (and based on what the problem usually is), I'm guessing that you don't have the WPA (or WEP) key to your network. If you don't know it, you can log in to your router and look on the "security" or "wireless security" tab. It might be called "WEP key" or "WPA passkey" or "network password" or whatever. That is probably the code that the Blu-Ray player is looking for.

I could get more specific if you posted the make and model of your Blu-Ray player and router (or access point). If you also post the operating system (Windows XP or 7 or MacOS X or whatever) of a computer that is able to connect wirelessly, I can tell you how to get the WPA key off that computer.