I installed a new image transfer belt in the machine, on starting the machine it came up with a message 'serial number needs to be entered, contact service representative' after that screen the error screen came up 'an internal error occurerd open and close the lower front door, if the trouble code appears again contact your service Rep. C-2451' I have opened and closed the lower front door several times and have tried trouble error reset but the error code is still there and I cannot use the machine for anything. Can someone please help!
Release new transfer belt unit
• A new installation is not detected when a new transfer cleaner unit (image transfer belt unit) is installed.
Remedy
1 Reinstall unit. 2 Check there is a short circuit in the fuse of the transfer belt unit. 3 Check the PRCB connector for proper connection and correct as necessary. 4 Change PRCB
Testimonial: "How can I get to the fuse of the transfer belt unit for konica minolta C550 and what is PRCB connector?"
The error message under that title is "Have the image transfer belt replaced soon." It's a new unit, but resists doing the Gradation Adjust. Tried returning the old belt (which was working before the replacement) and error message remains, so apparently the problem is not with the new belt.
System Error Clear (System 1 -> Initialization) gives "Result: OK" but has no effect; the problem remains after machine restart. However, it does NOT at any time give L-5 error (Transfer belt unit accumulated rotation time excess warning), just continues to say "replace image transfer belt unit", and will not allow anything else to proceed. What am I missing? (Transfer belt clutch malfunction?
1,941 views
Usually answered in minutes!
×