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RCA 25250RE1 2-Line Cordless Phone? SOME CUSTOMERS HAVE SAID THAT THEY CAN NOT LEAVE A MESSAGE BECAUSE THE MAIL BOX IS FULL. ON THE DISPLAY IT SHOW 0 MESSAGES
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Make sure the answering system is on. (You can use either the base Answer On button or Menu > Message Play (press Select) and then 8 on the handset.) Make sure the memory is not full; the unit can hold ~64 messages including the greeting. The base will show a flashing "Full" when the memory is full.
Finally make sure the system isn't set to "Greeting Only". From the handset, press Menu and navigate to "Initial Setting" then press the right arrow. Scroll to "Set answering" and again press the right arrow. Scroll to "Recording Time" and again press the right arrow. Select the choice you want either by scrolling or by pressing 1 through 3. If you press 0, you get Greeting Only. Press Save and then Off.
Please note that the unit's answering system is not compatible with Voice Mail service from your telephone line provider. You will need to have the Voice Mail disabled or leave the unit's answering system off.
If mail box is full, you cannot record any more messages, and the answering machine is practically useless. You must clear some messages. Try playing the messages one by one. While a message is being played hit the Erase button. If that works, repeat with every unimportant message.
Most cordless telephone answering machines have a maximum of 14 minutes recording time. You can restrict the length of messages people are allowed to leave. Most default options are 1min or 4 minutes. Some machines give you the option to select Announcement Only. When this option is selected people hear the announcement but cannot leave a message.
Don't know about other models, but I just called RCA small business phone support (800-511-3180) to find out how to clear the message light indicator on my 25210 2-line cordless phone when it continues to blink but there is no message.
All you have to do is hold down the delete button for a few seconds and it will clear. Hope this helps someone else from going batty!
Do you also have a telephone-company provided answering feature on your line (such as Verizon's home voice mail)? I've known other people who got this service as part of a package from their phone company without realizing it, and had just the same trouble. Your callers may be reaching that instead of your answering machine.
Most companies alert you to waiting messages through "stutter dialtone." When you pick up your handset you'll hear two or three short bursts of dialtone before it goes steady. This is your signal to pick up your voicemail messages. Are you hearing this?
Check with your telephone service provider if you are unsure. If your telephone answering machine says it hasn't taken any messages, the full box message must be coming from them.
on the base set, press and hold the voice mail 1 button. You will get a message clear voice mail indication? hit the sel/save button to the left of the display.
Quickly, return this Phone is you still have a chance, my small business used this phone for EXACLY 2 years, and now all lines are DEAD, NOT A SINGLE ONE WORKING. LINE ONE AND THREE HAVE NO DIAL TONE EXCEPT EXTREMELY LOUD STATICS. AND LINE 2 AND 4 ARE TOTALLY MUTED.
A lot of my customers are complaining about not being able to reach me in my office.
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