HP Laserjet Cp2025n Printer Logo
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maika kue Posted on Jan 20, 2015
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HP color laserjet cp2025 will not print. Help.

I have a HP color laserjet CP2025, but it will not print. It is connected by USB. I installed the driver HP Color LaserJet CP2020 Series PCL 6. I have a Windows Vista Home Premium. There is a message to replace the cyan cartridge, but I assume if the printer has black ink, then it'll print in black and white. Do I need to replace the cyan cartridge for it to print? What other options can I try to troubleshoot? Thank you.

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  • Posted on Mar 03, 2015
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You need to replace the toner that is empty.

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  • HP Master 2,003 Answers
  • Posted on Jan 20, 2015
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No.

Very few printers will print if they're out of toner, even if the colour toner is exhausted and the print job is only black. Replace the empty toner and if this is the only problem, the printer will continue printing.

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