Im trying to cancel automatic renewal.
I believe the only way to do that is to contact paypal. to contact them by phone, go to their website and click on "contact" at the bottom of the page. on the right hand side you will see (in blue letters) "contact us by phone". it will give you the phone number and a one-time pass code that you will need to enter when prompted on the phone. if that doesn't work, do what i did and cancel your account and re-open a new one.
If you have paid through PayPal, please login into your PayPal account, find your transaction ID, view the recurring details and you will be able to cancel there, or you can send the latest transaction ID to filesonic support and they will cancel recurring charges for you.
If you have paid through Segpay, please cancel at this link: https://segpaycs.com/spsolo.aspx. If you do not have the necessary information to cancel at that link please submit a request to filesonic support and they will do that for you.
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