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Janice Watson Posted on Jan 16, 2015
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I have a denon avr-400 receiver. When running a firmware update, i got the error message: Connection fail:03. Now, my receiver is not working. stuck in this endless cycle of failure messages. Help

I've tried turning it off and on. It won't let me press any buttons to get to a menu screen or any other screen.

  • Jeffrey Darnell
    Jeffrey Darnell Aug 21, 2016

    If this is an issue like it was for me, please disconnect power for 30 seconds & plug back in & turn on before you go trough the trouble of taking it back. I booted mine back up & it restarted the update & worked fine.

    Don't freak out just yet, LoL.

  • Jeffrey Darnell
    Jeffrey Darnell Aug 23, 2016

    I realize my post was a year & a half late, but I wanted to post for people like me that were looking for a real solution;)

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2 Answers

Steve K

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  • Denon Master 1,054 Answers
  • Posted on Aug 22, 2016
Steve K
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Try holding the 'zone 2 source' and 'dimmer' buttons and press power. All segments on the display should flash. This usually takes you out of the firmware update loop and you can then retry the update again.

Gustavo M.

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  • Contributor 30 Answers
  • Posted on Jan 30, 2015
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Hello,

Unfortunately a failed firmware update will result in an inoperative unit. The solution is to update the firmware directly to the chip. Not a DIY solution. A local Denon repair center will be equipped to do that for a nominal fee. Your unit is a bit older to get much help from the main company.
If you are handy you need a chip burner and the proper setup and then force the firmware onto the chip. Lot of computer guys may have that around to help.

Good luck

  • Jeffrey Darnell
    Jeffrey Darnell Aug 21, 2016

    Please disconnect power for 30 seconds before you go trough the. trouble of taking it back. I booted mine back up & it restarted update & worked fine.

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5 Related Answers

Anonymous

  • 1067 Answers
  • Posted on Jan 26, 2008

SOURCE: Denon AVR-1905 remote

www.remotewarehouse.com grenteeed fit match

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Anonymous

  • 624 Answers
  • Posted on Jun 22, 2008

SOURCE: Denon AVR-1907 blinking red power button

It sounds like you have a bad speaker on the zone 2, or you have the speakers connected improperly.

When you engage the zone 2 a relay clicks and the speakers then become part of the amplifiers circuit.

If the problem was in the amplifier, it would go into protect mode without even having speakers connected to it.

If the speakers all check good, you most likely have the wrong type of speakers, meaning the impeadance is too low, or you have too many speakers connected to it.

On the back of the Denon, you will see right around the speaker output jacks, what ratings the speakers should be. If I remember correctly, it says 6 ohms or more when using only "A" or "B", and it says 12ohms or more for "A" + "B".

If you have two 8 ohm speakers on the same speaker jack you now have a 4 ohm load. That is below the ratings and can cause the amp to shut down (go into protect). Since your amp shuts down right away, I think you have a bad speaker or way too many speakers connected.

I have seen many times when people will connect 2 or 4 speakers to the one of the outputs that are designed for only 1 speakers.

If you are using too many speakers you will need a speaker distribution box. It has a resistor network built into it so the amp never sees a lower impeadance than what it is designed for.
You can connect 4, 6 or 8 speakers to one set of outputs designed for 2 speakers. You do loose a lot of power to the speakers, but it is better than blowing up your amplifier.

If I can be of any further help, let me know.

Anonymous

  • 1 Answer
  • Posted on Sep 28, 2008

SOURCE: Unable to view setup menu on TV screen

I had this same experience and after hours of attepts to fix it (including the suggestions on this site) I found that the company that installed and set up my system literally disabled the "set up" on the remote so that it could not be changed. To fix this (and/or confirm that this may be your problem) reference page 39, "all reset functions" to reset your remote back to factory settings. As soon as I did this and hit "set-up" -- the set up menu popped up and worked appropriately. Hope this works for you!

Anonymous

  • 3 Answers
  • Posted on Feb 28, 2009

SOURCE: connection problem with HDMI cables on Denon AVR-589

Hi dmsgolfer22,

If your Time Warner Cable box is old enough that it has a DVI output it may have HDCP (copy protection issues) with the receiver. If you are having to use a DVI to HDMI adapter to connect to your receiver (output from Cable Box to input on Receiver) then it's very likely your cable box may have may not output the signal because it detects the HDMI repeater in the receiver.

The two best options to correct this are:
1. Connect the DVI to HDMI cable directly to the input on the TV, you lose the convenience of the video switching in the TV, but it will solve the problem. Then connect the digital audio output from your cable box to the receiver, although you've probably already done this.

2. Contact your cable provider and check into the possibility of them swapping out your cable box for a newer model that would have an HDMI output. This would be the best option since the HDMI output on the cable box would give you both the Digital Audio and Video through a single HDMI cable.

Let me know how it works out for your, or if you have any questions.
Matt @ OneCall
www.onecall.com
twitter.com/onecalldotcom

Anonymous

  • 5 Answers
  • Posted on Mar 09, 2010

SOURCE: Denon AVR older receiver but worked fine; now

Did you try to reset the unit? Resetting the unit has fixed every problem I have ever had......turn off unit.....hold down A+B at the same time then turn the unit back on...hold buttons for roughly 3 seconds....Let me know if it works.

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