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Sarah Huffman Posted on Jan 14, 2015
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Company fixed and broke my acer laptop. need help updating driver

Disc drive will only read/play music, not games or pics, etc. Makes loud clicking noise when I try to use some discs. Trying to find what driver if any I need to update? Just out of warranty, I sent it back because hinge broke, when it was returned, they had replaced my hard drive and now the disc drive doesn't work right.

  • Sarah Huffman
    Sarah Huffman Jan 14, 2015

    I downloaded VLC and it didnt work. i have to open/run discs by going to my computer. as soon i click open/run, it starts clicking. it doesnt to this for music, only movies and other discs... any other ideas?

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Thomas Smithbrother

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  • Acer Master 3,698 Answers
  • Posted on Jan 14, 2015
Thomas Smithbrother
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  • Posted on Jan 14, 2015
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They probably replaced hard drive because it was failing. Try downloading VLC media player from filehippo.com

Testimonial: "that is totally what they did! I only sent it in for a broken hinge."

  • Sarah Huffman
    Sarah Huffman Jan 14, 2015

    didnt fix it. when i put a disc in, i have to go to computer to run it. the second i click open, it starts making the clicking noise

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