How to I connect the handset yo yhe base. Already tried the register did not work just handset 1 comes up. Says phone needs connected to network service which is Basic Talk.Bought phone at WalMart VTe

SOURCE: Not Registered

I had the same problem and this procedure fixes it! First, unplug the power to the main base (answering machine) for 20 seconds. Plus it back in. Put the phone that says "not registered" in the main answering machine. It will say "press the find handset for 4 seconds". Do that. It will run thru a series of stuff and will find the handset. It works! Rich (jambones.com)

SOURCE: VT 2461 Won't let me register new handset

jimmackey

were you ever able to register the additional handset? I have the same problem with 4 handsets, one broke and I bought 2 new vt2420 handsets. The unit wont register handset #3 (the one that broke). Would love to know if you were able to resolve the issue?

SOURCE: I cannot register the handsets

Hi,

If you cannot register the handset then here are some possible causes and solutions for them.

Cause 1:The handset and the base station were not prepared for registration.
Solution: Unplug and then plug in the power adapter.

Cause2:The handset or the base station has not been entered into registration mode.
Solution: See User Manual for correct registration of base station and handset.

Cause3:The base station is registered full.
Solution: Press [Page Key] on the base station to page the registered handsets, then perform the deregistration operation. Finally, register the handset you want to use.

Here is few more of additional info. if you want:

Register the Handset to the Base Step 1:
Place the accessory handset in the base station of the system. For some simple systems this may be all you need to do to register the new handset. If so, the LCD screen will read "Registration Complete."
Step 2:
Press the "menu" button on the base station, scroll down to "register handset" and press "ok."
Step 3:
Press and hold either "#" or "OK" (depending on the brand) on your handset until your hear the indicator tone. At this time the LCD should confirm the handset is registered.
Reset Handsets with the Base Step 1:
Clear the registration information from the base if you want to register your handset to a new base.
Step 2:
Hold [] and [#] down on the base for a minimum of 5 seconds or until the "System Reset" menu appears.
Step 3:
Choose the "deregister" option from the menu and scroll down to the handset you wish to remove.
Step 4:
Press "OK" to de-register the correct handset. Press "yes" when you are asked if you are sure, and wait for the confirmation tone.
Reset Handsets without the Base Step 1:
Hold [] and [#] down on the phone for a minimum of 5 seconds until the "System Reset" menu appears.
Step 2:
Choose the "base unavailable" menu, select "yes" and press the "OK" button.


Goodluck,
Please don't forget to rate the solution.

SOURCE: my phone keeps saying unable to connect

is your phone about a year old? It may be the battery. The vtech phones have weak batteries that clunk out after about a year and you'll get dropped calls, looking for base etc... The phone still appears to be working and the battery indicator tells you it's charged, but the battery is too weak to keep the wireless connection going.

Had the same problem and replaced the battery. budgetbatteries.com had the cheapest ones. But it's a knockoff, so I don't know how long it will last. So far it's been 3 months and the problems are gone. I would try that first and see how it goes. I paid about $15 including shipping. If you buy it from vtech it's at least double...

SOURCE: Not Registered Problem

This worked for the 7100, hopefully it works for other models:

When the handset says "not registered", it should still have a "menu" option. Select that, then the only choice is "register", select Ok. Now it says "searching for base", press and *hold down* the "locate handset" button on the base until the handset beeps and wakes up. Docs say this could take up to 30 seconds (it was about 17 for mine).