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Find something long & thin, I used a screwdriver. Has to be at least as long as depth of safe. There are 2 holes in the back of my sandleford ES 20 safe. Insert screwdriver into hole on left & push in until it hits the door on the other side. You have to do the next bit blind, but feel around for reset button. Once you find button use screwdriver to press. Lock will beep & you then just have to put your new code in. Problem solved. Of course this method only works if there is nothing inside the safe getting in the way of access. Once inside remove anything valuable & find somewhere secure to keep it. This method took about 30 seconds to gain access. I'd hate to think how quick a professional thief could open it.
I have locked my safe I think by entering the wrong code. can you please advise how I can set a new code.... I cannot find the book that came with the safe.... thanks
The operating instructions on the ES20 as per the crappy manual:
Open safe using emergency key provided
Insert batteries in the box inside the door
Opening the safe a. pre-set factory code 159 b. input 159 (the yellow light will flash and the buzzer will beep), then press B or A button, the green light will be on, rotate the knob clockwise, pull outwards, the door is opened
Closing the safe: close the door, input the code (the green light will flash for 5 secs). Turn the knob anti clockwise, the control system will activate and the safe will be locked
Changing the code: open the safe, press the red button located inside the door, the yellow light will go on indicating the code can be changed. Input the new code (1-8 digits), then press A or B button, it shall be confirmed by two beeps indicating the new code has been accepted and stored. If the yellow light and buzzer beeps 3 times the code is invalid - try again
Emergency Key - store in secure place NOT inside the safe. Remove the override cover in the centre of the face of Safe (its a silver plastic panel with Sandleford Electronic Safe ES20 on it), insert override key (a cyclinder key) - hidden underneath the override cover panel - and turn anti clockwise, rotate the knob clockwise to open door
Changing the Battery - If the red and green light are on this indicates that the batteries are low and require changing. To ensure the batteries have been installed correctly test before closing the door
References: 1. Operating instructions EA Electronic Safe 2. http://www.secustar.com/products-en/estype-safe.htm
have just had the same problems if you had the key there is a red button inside the door to reset the code but obviously no key no red button I have the sandleford number to call 03 97750699 or try the factory pre set 159 A or B see how you go
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