New tv. I have a satellite dish. On the remote to the tv, I followed all directions. There is a message on the screen that says run channel auto scan. How do I complete set up?

If you are receiving a "No Signal" error message, verify that:

1. All of the cables physically connected to the TV and the input device are secure.
2. The input device is turned on.

Your TV needs to scan for channels before it can show programming from an antenna, from cable TV when the cable comes directly from the wall (no cable box), or from a cable or satellite box connected to the TV with a coaxial (RF) cable. Do not scan for channels if you have a cable or satellite box connected using AV (Composite), Component, or HDMI cables. The box selects the channel, not the tuner inside your television. If you are not using the "TV" input, press the INPUT button on your remote until the correct input mode is selected.
To perform a channel scan using the coaxial input:

1. Press the INPUT button on your remote to view your current input source. The TV (coaxial cable) input must be selected. This may appear as "TV," "ANT," or the channel and call letters of a station.
2. If the TV input is not selected, press INPUT until the TV input mode is selected.
3. Open the on-screen menu and select TV or Tuner option. (This varies by model.)
4. Highlight Tuner Mode and select the correct option:
   • Antenna-over-the air signals from an antenna
   • Cable-direct from the wall cable TV, or a cable or satellite box connected to the TV with coaxial cable
5. Select Auto Search or Auto Channel Scan. (This varies by model.)
6. When the search reaches 100% complete, exit to the menu.
7. Check the available channels:
   • Antenna or direct-from-wall cable-Press the Channel Up and Channel Down buttons on your VIZIO TV remote to view the available channels.
   • Cable or satellite box- Will return only one channel. Use the cable or satellite remote's Channel Up and Channel Down buttons.

If this does not resolve the issue, power cycle the TV and then re-run the channel scan:

1. Turn off the TV.
2. Unplug the TV from the electrical outlet.
3. While the TV is unplugged from the wall, press and hold the Power button on the TV for 30 seconds.
4. Release the power button.
5. Plug the TV back into the electrical outlet.
6. Turn on the TV.

Note: There is also an option to reset the TV to the factory default settings. This option is in either the SETUP or SYSTEM section of the on-screen menu. The option may be "Reset all settings", "System Reset," or "Reset & Admin." Consult your TV's user manual for the location and steps for resetting your model.

1. Remove the coaxial cable from the DTV/TV connector on the back of your television and perform a channel scan to clear the existing channels. See the procedure above. This should not find any channels.
2. Re-attach the coaxial cable to the DTV/TV connector and perform a new channel scan.

This video shows troubleshooting steps to use when a "No signal" message appears.

I had this same problem. My TV had sound and the lights were on but no picture. The screen said "No Channels in Master List."Here is how I fixed it:1) I made sure that my Dish Remote was on the TV mode (when pressing down buttons, the TV button would light up).2) Once that was confirmed, I pressed 03 to ensure I was on Channel 3.3) (this was the hardest part!) I found the remote that came with the TV. I never use it so it was hard to find...4) I pressed the Input button and selected the correct Satellite option. On my TV, that option is: "HDMI-1 Satellite"5) The picture was restored!

Used the tv remote go into tv Menu goto SETUP go down Ch. enter pick CABLE and enter again.Tv now will go into auto scanning for CABLE channels.After the auto scan done for the CABLE channels are finish.After this u will able to go to channel 60 to used the dish remote.

hartpark

It looks like you have lost the signal for the 119 satellite from your dish. Are you getting an error message, either 002 or 015, saying the satellite signal has been lost or acquiring satellite signal? First, check the cables on the back of the receiver to make sure they are secure. You can also run a check switch test to see if there is a problem between your dish and receiver.

Press the Menu button on your remote. This will bring up the Main Menu on your TV screen. Input the numbers: 6 (System Setup), 1 (Installation), and 1 (Point Dish). On the right side of the Point Dish screen are 3 buttons. Select the Check Switch button. Within the 2 large boxes are satellite numbers and green or red boxes. Make a note of the satellite numbers (should be 119, 110), the trans, the device, and switch. Super dish and alternate should not be checked. Select the Test button on the bottom of the screen. If a box pops up with a warning about TV 2, select Yes. It will now run the check switch test. Let it complete the test. After completion, the screen will automatically go back to the Installation Summary screen. You may get a message stating that the Check Switch test has found fewer satellites than previously detected. If you get this message cancel out of each screen (do not save the results) till you are back to the TV screen and it is acquiring Satellite signal.

If you don't get that error message, see if the information on the Installation Summary has changed. Then select Done on the next 2 screens and cancel out of the others till you get the message, Acquiring Satellite Signal. After it finishes acquiring satellite signal and downloads the program guide, see if you are getting a picture - try different channels. If you still have problems, please email me at, [email protected]. If you are still experiencing problems, we will need to send a technician to fix the problem.

Ray Calo
DISH Network

sidbashford

You are getting that message because the receiver is not updating the Electronic Program Guide (EPG). Try unplugging the receiver from your electrical outlet for about 10 seconds (make sure all lights on receiver go out) and plug back in. This will cause the receiver to reboot and re-acquire satellite signal. Allow it also to download the program guide. After you get your channel back, pull up your guide, go into the future to see if it updated.

If it did not update, you'll need to run a check switch test. Press Menu on your DISH remote; should have Main Menu on TV screen. Press 6 (System Setup), 1 (Installation), and 1(Point Dish). Highlight the CHECK SWITCH button on the upper right of the screen and press the Select button on remote. On the Installation Summary screen, highlight the TEST button at the bottom of screen and press the Select button on the remote. This will initiate the test. Allow the test to complete. Once completed, exit out of each screen till you get to Acquiring Satellite Signal on TV screen. After acquisition completion, allow it to download the program guide. If this doesn't fix the problem, you may need a new receiver. I hope this helps.

Ray Calo
DISH Network

djpeter770

You can go to TV 1 to make sure TV 2 is suppose to be set to channel 60. Did you run the auto setup on your TV? If you have already run the auto setup on your TV, unplug the receiver from the electrical outlet for 10 seconds and then plug it back in. This will make the receiver reboot and re-acquire satellite signal. Then see if you get a picture on your TV 2. If not, the last thing you can try is changing the channel from 60 to 73 through the receiver.

With your DISH remote at TV 1, press the Menu button - Main Menu will display on the TV 1. Then press 6 (System Setup), 1 (Installation), and 5 (Modulator Setup). On the Modulator Setup screen, move over to TV 2 Out and select Cable, then press select on the remote. This will automatically change the channel from 60 to 73. Highlight Done on the right and press select. Cancel out of each screen till you get back to the TV screen. Go to TV 2 and put the TV on channel 73. You should get a picture. I hope this helps.

Ray Calo
DISH Network

Hello! If your tv just won't cycle to the correct channel you can change the setting if its tv1 you need a channel scan if it's tv2 try these steps:
http://www.dishnetwork.com/SupportSection/video

Daniel Busa
DISH Network Customer Service

Hi,

I really need to know the model number of your Insignia TV and which connections you are using between the Dish box and the TV to give you the correct answer. If you are connecting both cable and satellite, I believe it should be set-up as follows:

1. Connect cable feed to TV
2. Run auto channel scan on "cable" setting
3. Connect Dish box to TV and then try changing the "input" selection.

With the Dish box switched on to a channel number you know, try pressing the "INPUT" or "SOURCE" button on your Insignia TV remote repeatedly until you find the satellite feed. Once you have done so, you should be able to change satellite channels using the Dish remote.

If you need further assistance, please post back with the model number of your TV and details of the connections you are using on the back of the TV.

Regards,
BElectric

To control a Dish Network PVR/Satellite, it needs to be set to respond to the default Remote Address (1).

To reset your Dish Network PVR/Satellite to the default Remote Address:

1. Press SYSTEM INFO on the receiver's front panel. The System Information screen displays on the nearby TV and shows the Remote Address.
2. Using the original Dish Network remote, press and hold SAT on your remote control for about three seconds, until all of the mode buttons light up, and then release SAT.
3. Using the NUMBER PAD, press the 1 button
4. Press POUND (#). If you entered the address correctly, SAT will flash three times.
5. Press RECORD. Make sure the Remote Address you see on the System Information screen is 1.
6. Press the SELECT button on the front panel to close the System Information screen.
7. Your Harmony remote should now control your Dish Network PVR/Satellite box

NOTE: Dish Network PVR/Satellite receivers sometimes have two tuners, allowing them to be used in more than one room on different TVs. Harmony remotes can only control a Dish Network receiver's main tuner while still in the same room with direct line of sight to the device.


What other issues are you having with the remote?

Your dish is out of alignment. The local channel satellite doesn't have as strong of a signal, so a slight misalignment will cause problems.

It could also be an F-connector needs to be replaced at the dish or multiswitch (if you have one). Sometimes moisture builds up inside the connector and corrodes the copper stinger inside.

If you go into your satellite signal strength menu and find the local channel satellite, you're sure to see either a weak signal or an intermittent one.

One more thing, if a tree has grown in the line of sight between the dish and the satellite, this will cause signal problems too. In this case, you either have to trim the tree or move the dish.

Hope this helps!

P.S.
The customer service reps at DirecTV usually idiots reading from a script with no real field experience.