I have purchased coin package 5 for GSN Solitaire and it has not downloaded onto my Kindle Fire HDX, but I have been charged for it.

Hi

... if the Kindle File is completely inoperative, try this link:

http://www.justanswer.com/e-readers/6q219-old-kindle-died-number-books-it.html

Cheers.

I’m happy to assist further over the phone at https://www.6ya.com/expert/ronald_f3c54257e2cc2559

James, You have to make sure the Kindle is charged, try holding the button longer, maybe even up to a minute, hopefully that will do it. Check the attached links,instruction and guides, Good luck
"I hope this helped you out, if so let me know by pressing the helpful button. Check out some of my other posts if you need more tips and info." You can also do a search on google for this issue, seems there is a lot of info. on this problem.
Kindle Fire HD how to reset when locked up EpicReviewsTech CC
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My kindle won turn on Is it the battery Kindle Fire HD
HDX will not boot

Hi try another charger could B an intermittent fault with charger.if it's not the charger it could B a fault in the tablets charging circuit or a faulty.,,,, battery good luck

If pressing the power button on the side doesn't work, you may have to charge it first, then press the power button.

Amazon.com: Customer Discussions: battery life on kindle fire hd

www.amazon.com/forum/kindle?_encoding...

Amazon.com, Inc.Nov 12, 2012 - My son bought himself a kindle fire hd over the summer and we are having some issues with ... and unused yesterday from a full charge and it was < 5% (red battery) last night. ... a paperwhite kindle as its much lighter and I'm fed up losinghours to addictive .... ETA I tried again last night to power off and charge overnight. Kindle Fire HDX 8.9 battery ...
Dec 3, 2013
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What you really need to do is add your new Kindle device to your
existing Amazon Kindle account. The good news is if you bought it from Amazon new, Amazon automatically registers it to your existing account. So . . .

Go to the Amazon website using your laptop or desktop computer and log onto your Amazon account.

1)On the upper right of the page you should see *Hello (your name)*
Drop down this menu by hovering your mouse pointer on it.

2) Select *Manage your content and devices*

3) If you're not logged in, enter your Username and password.

4) If you're browser is set to save passwords an log in you won't
need to do step 3

5) Select the *Your Devices* tab

6) All your Kindle devices should be listed there, including the new
Kindle Fire.

7) You can click on your old Kindle and *deregister* it.

8) You can make your new Kindle Fire your *default device* and
you can edit your other Kindle devices such as any Android
Device onto which you have installed the Kindle App.

9) The default device status ensures new books purchased will
automatically download to that device when it's connected to
the internet via Wi-Fi or 3G depending on what your Kindle Fire
is configured with.

10) You can click on the *Settings* tab to manage your credit card and other information.

All of the Store Purchases are final, and con not be refunded.
I had done the same thing once.

Put it in airplane mode and charge, turn off to charge, close all windows and apps. Try new charger, clean port and plug with alcohol. If none of those work check warranty

If your kindle are frozen and won't turn off so, firstly reboot your kindle this is done by pressing the side button minimum 20 to 40 second and screen are blinking so, give the kindle about one minute to start backup.
What to do when Kindle Stuck on the Start screen