Samsung RS2534 Side by Side Refrigerator Logo
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Robert Burkett Posted on Jan 07, 2015

Ice maker makes ice but does not dump

Removed tray and reinserted. Tested tray by hand and can dump manually

1 Answer

Just In Time Tony

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  • Contributor 48 Answers
  • Posted on Jan 10, 2015
Just In Time Tony
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Joined: Nov 22, 2012
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The mechanism (motor) in the tray housing is bad. Trying to manually turn the tray to dump the ice can actually do the harm to the motor. Not advised. You'll need to buy a new Tray Assembly.

5 Related Answers

Anonymous

  • 145 Answers
  • Posted on Jun 07, 2009

SOURCE: Samsung side by side RS2556BB. Ice maker is not dumping ice out.

you need to remplace your control board
is not suppling power to the ice maker heater element you will find the control boar nex to the wather valve

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Anonymous

  • 64 Answers
  • Posted on Aug 26, 2009

SOURCE: ice freezes into one solid block and won't dump out of the tray

remove cube tray from ice maker. clean with limeaway adn rinse. Spray with a light coating of PAM cooking spray. wipe dry and reinstall. be careful not to damage the sensor ( in center of tray)

Anonymous

  • 1531 Answers
  • Posted on Sep 27, 2009

SOURCE: ice maker wont dump ice. it will refill with

need to replace the ice maker

Sea Breeze

John Tripp

  • 4656 Answers
  • Posted on Apr 21, 2010

SOURCE: I have the samsung rs2577sl. the ice maker cube

Your model has the twist tray style icemaker. The part number for you front section that contains the motor assembly is DA97-00258E Ice Maker Assembly. You can try by taking it out and seeing if the tray will return to the home position but stopping there make me question if the thermal fuse in wiring harness may have blown. We may need to test that wire also to see if the thermal fuse is still good, I will leave you some of the links and ready to help when you need me, Thanks, Sea Breeze

Anonymous

  • 1 Answer
  • Posted on Feb 04, 2011

SOURCE: Samsung Refrigerator makes ice, but then quits.

I have this same thing happening, also. I have not been able to find a solution to this issue, however. The ejector blades push against the ice, apparently a gear pops loose with a loud clicking sound and the heater either does not work or never turns on. I end up killing the breaker to thr refrig,`removing the icemaker, letting it wrm up dumping the ice and putting it back in.

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I was able to order the ice tray myself and install it in the fridge - it's not hard. I ordered from one of the parts sellers linked to at the LG website, not those listed in other posts here.

Here's how to replace the tray:

You need to remove the tray dumping mechanism to do this.
  1. Remove the ice bin, set it aside (don't forget to deal with the ice melt).
  2. Turn the ice maker off (LG says to unplug the fridge, I didn't).
  3. On the left hand side of the ice tray dumping mechanism there is a screw helping to keep the entire thing suspended from the ceiling of the freezer. Remove that screw- don't worry, the mechanism will stay put for now.
  4. The dumping mechanism can now slide forward- note that you can't completely remove it from the freezer yet, but slide it forward and it will no longer be suspended from the ceiling. Don't let it drop or hang.
  5. You need to disconnect its power supply now. On the left hand side you should see a small bundle of wires coming from the back of the freezer to the dumping mechanism. It connects to the dumping mechanism's set of wires with a pair of white plugs. Pull these plugs apart. You may need to pry the catch on these plugs apart while you pull.
  6. Now you can take the dumping mechanism out of the freezer (and close your freezer).
  7. To remove the ice tray you need to slide the housing that contains the rotating motor out of the housing. This is on the right side of the mechanism. If you have trouble identifying it look at the underside of the entire thing and you'll see a small "test" button. That button is on the motor.
  8. To remove the motor you'll see two catches on the right side- you'll need to pull these catches out without breaking anything. You'll be able to slide the motor down and out when you get it right.
  9. Sliding the motor out lets you get the old ice tray out now. There is probably a set of white wires routed through a little catch on the old ice tray that you'll need to free.
  10. Put the new ice tray back on the motor. You'll need to get the left side secured at the same time you get the motor housing in its catches of the dumping mechanism.
  11. Reroute those white wires back on the new ice tray.
  12. Reconnect the electric wires to the housing.
  13. Slide the entire dumping housing back onto the ceiling of the freezer and screw in on the left side.
That's it. You can press that test button on the underside of the motor. This will dump the tray and immediately refill it with water so you can observe if everything is working.
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