Both remotes that worked with the tv no longer work. Both remotes have new batteries and light up when buttons are pressed. Is there anything besides ordering and installing the EBR42596404 Pcb Assembly,front? Does it need to be programmed in any way?
I am not familiar with this model but the following may help.
If these remotes are the one that came with this TV then they should work automatically. If not they may need to be "synced" with the TV you may need to see if the TV or Remote manuals have instructions on how to do this.
To check if the remotes are actually sending out a pulse, piont you remote towards the lens os a phone camera and put a remote button. Most phone cameras are sensitive to IR and you will see the led flash which is normally invisible to the human eye.
Testimonial: "The remote that came with the tv does not work. Neither does the one from the cable company. They both stopped working at the same time."
If you took the batteries out of your remotes to change them, they possibly lost their programming and need to be reprogrammed. I drop my controller often and have to reprogram it. All of the lights light up but the TV appears dead. Either find your control programming guide or look it up on the internet how to reprogram your remote.
Testimonial: "Seems strange that both remotes quit working at the same time."
she commented that "both remotes have new batteries" leading me to believe she put new batteries in them which is why I formed the opinion that they may have lost their programming once the batteries were replaced. I'm no expert but have had this situation happen when I dropped my remote on the floor then tried to use the second remote which came with my TV. The batteries were dead on that one too. I replaced all the batteries and reprogrammed them and they both worked.
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