An error occurred while printing a 20 page document that I was duplexing to save paper (making it only 10 pieces of paper vs 20 pieces of paper). The last two pages printed but were not duplexed. How

To resolve the issue, you can try each solution in this document in the order presented.MPORTANT : Each time you try a solution, try to print a self-test report to determine if the hardware functions correctly. To print a self-test report, use the steps in the following table:Load plain white paper into the input tray.Press Setup on the product control panel.Press the right arrow ( ) to select Print Report , and then press OK .Press the right arrow ( ) to select Self-Test Report , and then press OK . The self-test report prints.Solution one: Turn the product off and on again Follow these steps to turn the product off and then on again to reset the printing mechanism Press the Power button to turn off the product. If the product does not turn off, continue to the next solution.Wait 60 seconds.Press the Power button to turn on the product NOTE:The product might go through a warm-up period. The product lights might flash and the carriage might move. Wait until the warm-up period finishes before you proceed. Try to print a self-test report. See the steps on how to print a self-test report at the beginning of this document.If these steps resolved the issue , and the self-test report prints , there is no need to continue troubleshooting. If the issue persists , continue with the next solution. If the self-test report does not print , continue with the next solution.Solution two: Clear any paper jam Follow these steps to clear any paper jam.Step two: Clear the jam from the rear of the product Use one of the following methods to clear the paper jam from the rear of the product. If your product has a two-sided printing accessory (duplexer), skip to Method two.Method one: Clear the jam from the rear access door Press the Power button ( ) to turn off the product, if it is not already off.Disconnect the USB cable from the rear of the product.Disconnect the power cord from the rear of the product.Remove the rear access door: Press the tab on the left side of the door inward, and then pull the door out.Figure 1: Remove the rear access door ently remove any jammed paper from the rollers.CAUTION:If the paper tears while you remove it from the rollers, check the rollers and wheels for torn pieces of paper that might remain inside the product. If any torn pieces of paper remain inside the product, more paper jams are likely to occur.Figure 2: Remove torn pieces of paper from the rollers Reattach the rear access door. Gently push the door forward until it snaps into place.Method two: Clear the jam from the two-sided printing accessory (duplexer) Press the Power button ( ) to turn off the product Disconnect the USB cable from the rear of the product.Disconnect the power cord from the rear of the product.Remove the two-sided printing accessory (duplexer) from the rear of the product: Press the buttons on each side of the duplexer, and then pull it toward you. Figure 3: Remove the two-sided printing accessory Gently pull the jammed paper out of the rollers.CAUTION:If the paper tears while you remove it from the rollers, check the rollers and wheels for torn pieces of paper that might remain inside the product. If any torn pieces of paper remain inside the product, more paper jams are likely to occur.Figure 4: Remove torn pieces of paper from the rollersIf you do not see jammed paper in the rear access area, push the latch on the top of the duplexer, and then lower its cover.Figure 5: Open the duplexer - Latch on top of the duplexer Duplexer cover Remove any jammed paper from inside the duplexer.Close the duplexer cover, and then reinsert the duplexer into the rear access area of the product. Figure 6: Reinsert the duplexer Push the duplexer inward until it clicks into place.Step three: Clear the jam from the front of the product If you cannot remove the paper jam from the rear of the product, follow these steps to remove the paper jam from the front.Open the cartridge access door.Figure 7: Open the cartridge access door NOTE:The carriage should be on the right side of the product, out of view. If it is on the left side, close the cartridge access door, and then turn on the product. Unplug the power cord from the wall outlet, and then open the cartridge access door again.Look for any pieces of paper or other debris inside the cartridge access area.Gently pull the paper out of the rollers.CAUTION:Remove paper from the front of the product as carefully as possible. If any torn pieces of paper remain inside the product, more paper jams are likely to occur, and this could damage the print mechanism.Close the cartridge access door.Figure 8: Close the cartridge access door Reconnect the USB cable to the rear of the product.Reconnect the power cord to the rear of the product.plug the power cord back into the electrical outlet. Press the Power button ( ) to turn on the product. Reload paper in the input tray.try to print a self-test report. See the steps on how to print a self-test report at the beginning of this document.If these steps resolved the issue , and the self-test report prints , there is no need to continue troubleshooting.If the issue persists , continue with the next solution.If the self-test report does not print , continue with the next solution.Solution three: Make sure the carriage moves freely Use the following steps to make sure the carriage moves freely.Press the Power button ( ) to turn on the product, if it is not already on.Open the artridge access door.Figure 9: Open the cartridge access door Without turning off the product, disconnect the power cord from the rear of the product.WARNING:You must disconnect the power cord to move parts by hand without the risk of an electrical shock.unplug the power cord from the wall outlet.Look inside the product to see where the carriage is stuck, and then check for any torn paper or other objects that might restrict the movement of the carriage.NOTE:You might need a flashlight to illuminate areas inside the product Figure 10: Use a flashlight to see inside the product Remove any loose paper or obstructions you find.Figure 11: Example of obstruction in carriage access area Reach inside the product through the cartridge access door, and then manually move the carriage. You might have to reach through the paper output tray to access the carriage.If the carriage is stuck on the right side of the product , move the carriage to the left side of the product.If the carriage is stuck on the left side of the product , move the carriage to the right side of the product.Make sure the carriage moves freely across the width of the product by gently pushing the carriage to the left, and then to the right.Close the cartridge access door.Figure 12: Close the cartridge access door. Reconnect the power cord to the rear of the product.Plug the power cord into the wall outlet. Press the Power button ( ) to turn on the product. Try to print a self-test report. See the steps on how to print a self-test report at the beginning of this document.If these steps resolved the issue , and the self-test report prints , there is no need to continue troubleshooting. If the issue persists , continue with the next solution. If the self-test report does not print , continue with the next solution. four: Remove and reinstall the cartridges Improper placement or installation of the cartridges can cause the product to indicate a carriage jam error.

check between the rollers there will be small bits of paper jammed in that is the reason.

Here are the instructions for duplex printing.

The duplex printing function allows you to print data on both sides of a sheet of paper.

The procedure for performing duplex printing is as follows:

1. Open the printer driver setup window, and check the Duplex Printing check box on the Page Setup tab.

2. Select Normal-size Printing (or Fit-to-Page Printing, Scaled Printing or Page Layout Printing) from the Page Layout list.

3. Specify Staple Side.

The printer analyzes the Orientation and Page Layout settings, and automatically selects the best staple position. Check the Staple Side setting. If you want to change the setting, select another value from the list.

4. If necessary, click Specify Margin... and set the Margin width.

5. Click OK.

If a media type other than Photo Paper Plus Double Sided is selected for Media Type on the Main tab:

When you execute print, the document will be printed on one side of a sheet of paper. When printing is complete, reload paper according to the displayed message and then click OK. The document will be printed on the opposite side.

If Photo Paper Plus Double Sided is selected for Media Type on the Main tab:

When you execute print, the document will be printed front and back alternately for one sheet at a time. Load the paper according to the displayed messages.
Note

Duplex Printing is unavailable when:

- A media type other than Plain Paper or Photo Paper Plus Double Sided is selected from the Media Type list.

- Poster Printing is selected from the Page Layout list.

When Booklet Printing is selected from the Page Layout list, Duplex Printing and Staple Side appear grayed out and are unavailable.

You can download a users manual for your MX310 at

http://www.usa.canon.com/cusa/support/consumer/printers_multifunction/pixma_mx_series/pixma_mx310#BrochuresAndManuals

Please rate this solution. Thanks.

Please follow steps below on how to print 2-sided on your printer:
Printing on both sides of the paper (duplexing) automatically:

1. Press .
2. With a document open, click File > Print.
3. Click Properties, Preferences, Options, or Setup.
4. Click the Print Layout tab
5. From the Duplexing area, select Use Printer Settings from the drop-down box.
6. Make sure the light is on.
7. Click OK to close any printer software dialogs that are open.

Printing on both sides of the paper (duplexing) manually:

1. With a document open, click File > Print.
2. Click Properties, Preferences, Options or Setup.
3. Click the Print Layout tab.
4. From the Duplexing area, select Manual from the drop-down box.
5. Select the Print manual duplex instructions check box.
6. Press Start.
7. The printer prints the odd-numbered pages and the instruction sheet, which describes how to flip and reload the paper.
8. Following the instruction sheet, flip and reload the paper with the printed side facing away from you.
9. The printer then prints the even-numbered pages on the reverse sides of the odd-numbered pages, completing the two-sided sheets.

Note:

• button is not functional with a Macintosh operating system. You can print two-sided documents with a Macintosh operating system by using the settings in the Two-Sided menu of the Print dialog.
• Automatic two-sided printing (duplexing) works only with plain paper in letter and A4 sizes. If you want to print two-sided documents on another size or type of paper, use the manual duplexing method.
• To return to single-sided printing, make sure the light is not on.

IF you have the optional duplex unit installed on your printer then when you go to print something, your printer setup screen should have a duplex/2 sided printing box you can check. This will be under printing preferences or properties. If you do NOT have the optional duplex option then you have to manually duplex. That means on say a 2 page document that you want 10 copies of you have to print 10 copies of page 1. Then take those 10 copies and place them back into the paper tray and print 10 copies of page 2 onto the backs of page 1.
Those are you 2 choices for duplex printing.
Good Luck and Thank You for using Fixya.

Hello
See if you have selected weight paper from the tray in the duplex mode.
Weight paper is selected in duplex mode only from the bypass.
So you check that the paper in the tray 1 or tray 2 must be plain paper and in duplex mode it can print normally.

The MP610 does support duplex printing.

Duplex Printing

The duplex printing function allows you to print data on both sides of a sheet of paper.
The procedure for performing duplex printing is as follows:
Performing automatic duplex printing
You can perform the duplex printing without having to turn over the paper.
1. Open the printer driver setup window, check the Duplex Printing check box, and confirm that Automatic is checked.

2. Select Normal-size Printing (or Fit-to-Page Printing, Scaled Printing or Page Layout Printing) from the Page Layout list.
3. When printing a document that has small margins, click Print Area Setup... and set the print area.
When you perform duplex printing, the print area of the document becomes slightly narrower than usual and the document may not fit on one page.

To print without reducing the page:
Select Use normal-size printing.
To reduce the page slightly during printing:
Select Use reduced printing.
4. Specify Staple Side.
The printer analyzes the Orientation and Page Layout settings, and automatically selects the best staple position. Check the Staple Side setting. If you want to change the setting, select another value from the list.
5. If necessary, click Specify Margin... and set the Margin width.
6. Click OK.
Duplex printing will be started.

Performing duplex printing manually
You can perform the duplex printing manually.
1. Check the Duplex Printing check box and uncheck the Automatic check box on the Page Setup tab.

2. Select Normal-size Printing (or Fit-to-Page Printing, Scaled Printing or Page Layout Printing) from the Page Layout list.
3. Specify Staple Side.
The printer analyzes the Orientation and Page Layout settings, and automatically selects the best staple position. Check the Staple Side setting. If you want to change the setting, select another value from the list.
4. If necessary, click Specify Margin... and set the Margin width.
5. Click OK.
If a media type other than Photo Paper Plus Double Sided is selected for Media Type on the Main tab:
When you execute print, the document will be printed on one side of a sheet of paper. When printing is complete, reload paper according to the displayed message and then click OK. The document will be printed on the opposite side.
If Photo Paper Plus Double Sided is selected for Media Type on the Main tab:
When you execute print, the document will be printed front and back alternately for one sheet at a time. Load the paper according to the displayed messages.
Note Duplex Printing is unavailable when:
- A media type other than Plain Paper, Photo Paper Plus Double Sided or Hagaki is selected from the Media Type list.
- Poster Printing is selected from the Page Layout list.
When Booklet Printing is selected from the Page Layout list, Duplex Printing and Staple Side appear grayed out and are unavailable.
After printing the front page, there is an ink drying wait time before starting to print the back page (Operation stops temporarily). Do not touch the paper during the time. You can change the Ink Drying Wait Time at Custom Settings on the Maintenance tab of the printer driver.
When you perform the automatic duplex printing for Hagaki, print an address first and then print your message.
Tip If you select Photo Paper Plus Double Sided for Media Type on the Main tab, the Duplex Printing check box on the Page Setup tab is not checked automatically. To perform duplex printing, check the Duplex Printing check box.
If the Media Type dialog box appears when performing borderless printing during duplex printing, select Plain Paper or Photo Paper Plus Double Sided.
When performing the automatic duplex printing, do not use any plain paper smaller than A5. Also, do not select any type of paper other than Plain Paper, Photo Paper Plus Double Sided or Hagaki at Media Type.
Photo Paper Plus Double Sided is highly recommended for printing photographs on both sides of a page.
If the back side of the paper becomes smudged during duplex printing, perform Bottom Plate Cleaning in the Maintenance tab.

Duplex means 2 sided copying. If you have an odd number of pages, then it will do this if you are sticking them all together (if I understand what you are saying correctly). Either seperate your jobs or stick a blank piece of paper at the end to correct this. Again, I am not sure if I am understanding your situation correctly, but I think that will correct it if its what I think you are saying? Clear as mud, huh?

duplex area related jam in other printers. is problem only occurring in tray 1. If so, there is a problem with the tray. If it's happening from tray 1 and tray 2, replace try replacing transfer belt.

Can you save that one document as a pdf and print it?