The water in my Nespresso does not come through the from where the pod is, but fill the drip tray! what is wrong?

1 do you have a water tank in place?
2 does the water tank leak on its own?
if all is well check the broken seal from under the tank or pipe.

try looking into youtube. or even not doing as needed or as it should be done if you don't get it to work let me know I must remove all tray and water tank to make thing work will look into it for you some systems don't work that simple

try doing descaling ferst

Take the time run it/run it thru all the cycles----then customer service

give me the model ples

You can buy a descaling kit from your Coffee pod supplier, but I simply use a mix of half water and half white vinegar - run this through your machine and it will descale perfectly.

I've had this issue a couple of times. The water just goes straight through to the drip tray and the pod doesn't get pierced. The first time it was fixed under warranty but the 2nd time Nesspresso wanted $150. I took the back off the machine myself (very easy, just unplug it from the wall, remove the 4 screws and unclip the back cover) and saw that the $3 flowmeter had been replaced at the first repair (it had a date on it which was after we purchased the machine). It's the white thing at the bottom right and very easy to remove, (Take a photo of it so you know which way it goes, then just pull off the electric plug, unclip it and take off the 2 water tubes). I couldn't see anything wrong but blew through it a few times and put it back...........its since been working perfectly for over a month now, (I think microscopic solids from the water supply can block it). The whole process shouldn't take more than 10mins.

I have had this issue. First, check to make sure water tank is filled and correctly in place? Try descaling it; a kit came with coffee maker. (It just removes hard water build up, it may be blocking your water flow.) If that is not the issue, pull the tray where the used pods are dropped -Is it wet? Like the coffee is pouring into this tray rather than in your cup? If so, I have removed round silver plastic piece from around coffee spout,(gentle -do not crack it) then removed and washed the black spout, I even used a toothpick once, to remove the stubborn coffee ground, Once it was cleaned - it worked perfect. If you run water from the faucet into spout it should flow smoothly. I warn you though, not sure what this does to any warranty, but don't mess with my morning coffee! If the POD tray is not wet, I would tell you not that most likely your machine is not clogged by grounds, so you may not want to take snout apart. I hope this helps.

I just had this same problem with my brand new Latissima premium and I fixed it by adjusting the water hardness setting. The yellow water warning light being constantly on means the machine thinks the water is too hard and the machine needs descaling. In my case, the machine just needed to learn how hard my water actually is. In the manuals that came with the machine you should have been given a ph testing strip and there are instructions in the user guide about how to adjust the water hardness settings. As soon as I did that, the yellow hard warning light immediately went off. In my case the water setting needed to be adjusted to the 7-14 ph setting. I'm attaching pics of the water hardness setting instructions from the manual.

First thing to try is a descale. Run the machine normally using it (as if making a cup of both types) a couple of times with a 50/50 mix of white vinegar and water. Leave the machine off but uncleaned overnight. run a couple of cycles with just water, and if there is still a slight vinegar taste then run a cycle with a teaspoon of baking soda in water, then flush with just water again. If this doesn't solve the problem, try again with 75% vinegar. If still not working, there is either a control board problem (may be solveable), or the valve/solenoid that stops/allows the water is sticking, almost certainly solveable by taking that apart and cleaning/lubricating. Definitely solveable by replacement. Let me know what you get after a descale if no luck. Hope this helps :)