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Carmen Miranda Posted on Jan 02, 2015
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It's connected to my wi fi but it's telling me it can't connect to roku it says error code 011

Just connecting to the wi-fi

2 Answers

david willimes

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  • Expert 260 Answers
  • Posted on Nov 20, 2015
david willimes
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To resolve this do the following:
Power cycle the Roku player by removing the power connector from the back of the Roku player. Wait 30 seconds, then reconnect the power. Wait for the player to restart, then follow the on-screen instructions.
If power cycling the Roku player did not resolve the error then a network power cycle might.
To do this remove the power connector from these devices. (note that your router and modem may be one physical unit)
Roku player
Wireless router
Modem
Wait 30 seconds then reconnect the power connectors in this order, waiting 1 minute between each device to allow it to fully boot.
Modem
Wireless router
Roku player
Follow the on-screen instructions from the Roku player and TV.
If none of the above steps worked then a reset of the Roku player may be needed. To reset the Roku player find the reset button. (Consult your user manual for the location of the reset button on your specific model) Press and hold the reset button for 30 seconds then release. The Roku player will then restart. Follow the on-screen instructions for setup.

for more help visit CBR Tech Solutions

Thomas Stauber

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  • Roku Master 438 Answers
  • Posted on Jan 03, 2015
Thomas Stauber
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The E011 error code is usually a router firewall problem. If you can turn off the firewall in the router when installing Roku that may solve the issue. This is not to be confused with the computer firewall in Windows which is left ON. When you go into SETTINGS/NETWORK your screen should look similiar to the attached picture. It's connected to my wi fi but it's telling me it  - 25351243-jkwiv2v3rghcuytcwoewo3pc-1-1.jpg

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5 Related Answers

Anonymous

  • 281 Answers
  • Posted on Dec 10, 2011

SOURCE: Can't get Roku N1100 to

Make sure you select the correct input for your device. If you are using RCA cables then select the RGB option on your inputs, or it may RCA as a connection. If you are using HDMI then make sure that is selected.

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Anonymous

  • 2418 Answers
  • Posted on Sep 11, 2011

SOURCE: My Player was connected to my internet provider

You have to go to www.roku.com and sign up for an account. Once you have signed up for an account (yes you have to give them your bank stuff in case you use a pay channel) on your account page there at the bottom right of the page is a link to "Link A Player". This is how you get your code.

David Hildbold

  • 730 Answers
  • Posted on Aug 12, 2014

SOURCE: my roku device connect to my wireless network but will not connect to local network

Reset your local network!

Robert Bivins

  • 192 Answers
  • Posted on Oct 28, 2014

SOURCE: i cannot get the roku to connect to my wifi i cannot remember original password so i am trying to use the guest it keeps giving me a code 011 help

You will have to either remember your password, or reset your wifi back to factory settings and set up a new password. In order to clear the "code 011" error, you will have to hold the reset button down on the Roku for at least 30 seconds to do a factory reset. But, don't do this until you get your wifi password issue squared away first.

I hope that helps.
--Robet

eyeintheskky

Frank Topel

  • 121 Answers
  • Posted on Dec 03, 2014

SOURCE: How do I set up the connection on another TV in my house that I recently installed a roku stick for streaming.

Just call Netflix they will hook you up.

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Roku sees network but cannot connect...error code 009

Roku not Connecting to Local Network! Error Code 009

Here we listed a few hints by which Roku Software Error Code 009 can be resolved
1. Next, you need to look at internet access status from the other Roku computer.
2. The DNS arrangements on your modem must also be changed. Check the Advanced router settings, and refresh the firmware of the device.
3. Open Advanced Settings, and then select the "ACL / MAC filtering address" option.
4. Adjust the remote protection mode in the next stage, and change DNS servers afterwards.

Fix the error of Roku Program using certain troubleshooting tips-

Test your link to the network-
You should test if your internet connection is working properly or not. Also, make sure the devices receive wireless signals, and that your Roku system is properly attached.

Firmware update for Router

Modify DNS Configuration Settings for Modem

For more information to fix roku not Connecting to Local Network! Roku Error Code 009 visit at our website and connect with experts.

Source URL : https://www.rokuerrorcode009.com/

2a47b7c3-870c-4a93-aa9d-cbf03faee6a9.jpg
0helpful
1answer

I have problems the shome error code 011

The Roku player may have lost connection with the Roku server.
You need to power cycle the Roku player by disconnecting the plug, wait at least 1 minutes and reconnect the power..
Additional information on this link. am seeing Code 011 error during setup What should do
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How do I get past error code 011

An error code 011 means that the Roku player have lost connection with the server.Try again later to reconnect.Additional help link: am seeing Code 011 error during setup What should do
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Error 011

This error normally means that the Roku can't get past your router's security or it is connected to a Guest network. Make sure that you're not connecting the Roku to a Guest network.
1helpful
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Connecting to Netflix with a Roku video player

What is the exact error message??
Are you unable to connect to LAN or Internet Or Wireless network
Not finding what you are looking for?

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