Please advise why my credit card has been charged 79.00 10/12/14 reference on statement 50360000010027900.00 I do not have any idea what this amount is for! Marlene

I would first write down everything you know about this (when, where, time, amount) and contact the place where it was purchased and your credit card company ( if they charged it to your credit card and not just to your account). Most cards protect the consumer from unauthorized uses and do not hold the cardholder liable. If you get no where, escalate to supervisors or managers. If you still get nowhere, contact your state attorney general. Keep good notes on whom you contacted, date, time, what they said. Good luck!

You should call Symantec for this concern because they should explain what happen to this transaction.

Hope that helps....

Did you check your EZ Pass account statement for details?

Charges to your CREDIT CARD are 1) when balance runs low or 2) if they decide your recharge amount needs to increase for increased activity.

Charges to your ACCOUNT are for each time a car passes a toll point.

Neither depends on how many cars have transponders on your account.


Good luck and please rate this answer 4 stars if helpful.

Please call the credit card company , whose phone number is either on the back of the credit card, or is found on the statement from the credit card company.
They should be able to explain it to you.
God bless your efforts.

I don't have an answer for you but I have the same charge on one if my credit cards also. It has appeared twice or three times now with the same amount and I only noticed today because I have been sick for s while and not checking my statements regularly. Mine is on s Chase card. The charge is an international transaction from Brazil.

Call your credit card company immediately. You should not be held responsible for the fraudulent charge.

If you are wondering why you have two charges on your bank account statement one possible reason is the other is only for pre authorization. What is a Pre-Authorization?: A pre-authorization is a temporary hold of a specific amount of the available balance on a credit / debit card. The pre-authorization is NOT a charge and you are not responsible for paying for it.

It is one way of verifying the legitimacy of the transaction especially if its done online.
When does the Pre-Authorization Get Released from the Credit / Debit Card This depends on your individual credit / debit card. Upon your checkout of the motel, your actual room charge will get posted to your credit / debit card. Once our actual charge is posted it can take anywhere from 24 hours to up to 3 weeks for the pre-authorization to be removed by your company.

First of all, this is not a operating system problem.

1. If your billing company has good service, you should call them up and get the excessive amount refunded to your credit card. They won't do this unless you ask them to.
2. If you are using telephone banking trying to pay off your credit card debt, you should not be worried, the credit will stay on your card for you to use. If you really want the excessive amount to be refunded consult step 1.
3. You should easily find the service number on the statement.