The grease you need can be found on Ebay (Kitchenaid Grease). Do get the 30 oz. can since you need 6 oz. to fill the grease chamber of the 4.5 qt. and 5 qt. mixers. The grease can also be found at such on-line retailers as Mending Shed, Goodmans, and Senica River Trading, to name a few.
The grease is food grade grease and Kitchen Aid supply it as a spare part so depending on where you live either from themselves or an Authorised Service Agent. If you are in New Zealand then I can supply.
SOURCE: Kitchen Aid Stand Mixer won't release beater
I had this same problem as well. The beater was stuck like glue to the rotating arm, and it would not budge with any amount of pressure. I tried the cooking spray and it did nothing. But today I put a rag in hot/boiling water and then carefully wrapped it around the top of the beater. I let it sit for 10 minutes. Then I put the rag in hot water again and repeated the process for about another 5 minutes. When this was done, I covered the beater in a towel (to protect it) and forcefully tapped (ok... I pounded) it with the flat side of my meat tenderizer (it was all I had...you could use a mallet or hammer). It took a little bit of work because I had to hammer it from the bottom, then the side, then the top to get the little spoke guided through the shaft. But it did finally come off. After cleaning with hot water, I put the beater on again and noticed that it was still a little hard to get on/off. So, I put a little bit of veg. oil on it, and it seems to be better. Going forward, I will be sure to clean the top of the beater & arm after each use and then coat it with a little oil to keep from sticking. Best of luck!
SOURCE: Kitchen aid stand mixer bought in US, moving to Europe, 220v 50hz
I can not respond to the warranty issues. My kitchen aid mixer is past warranty as well. I live in a country that uses 220V and my kitchen aid mixer is 110V. I have been using my kitchen aid mixer for almost 4 years with no problems at all.
The converter boxes are supposed to blow the fuse on the converter before it reaches your appliance and cause any problems.
If you purchase a 220V kitchen aid (although it would cost more money) it would probably have more power because of the higher voltage.
Hope this helps!
SOURCE: Kitchen aid mixer drops metal shavings in the
Hi REDLACQUER. Sorry to hear about the metal shavings. This is probably not to best way to take iron in your diet... My first thought would be to ask if your mixer is still under warranty. If you’ve had the machine less than one year, then I’d let KA replace your mixer with a new one. However, I suspect like many who seek assistance from FIXYA.com, your mixer is out of warranty, so what can you do?
Have you been able to find exactly where the metal shavings are originating? From the symptoms you describe, it appears that the planetary/agitator shaft assembly may be rubbing against its housing and generating the metal shavings at higher speeds. Have you noticed any increased noise levels/squeaking/screeching when the planetary rotates? It’s also possible that the planetary is out of alignment and not rotating true. Could the agitator shaft been jarred or hit hard during set up or moving in or out of you storage cabinet? Or the shavings could be symptomatic of other internal gear problems, but that would be the least likely scenario as the mixers internal gears are pretty much self-contained.
The good news is that this can be troubleshot and fixed quite easily (OK, maybe with a little effort) by yourself if you are a DITY type person, and feel adventurous. However, before you start to disassemble your mixer, be sure you have the Parts List manual on hand. If you're lacking one, you can download a PDF version from the KA website at: http://www.kitchenaid.com/flash.cmd?/#/page/home.
Click on Customer Care>Locate Manuals & Guides> Enter the 6 character model number, in your case, KP2671, and select the last file, KP2671XWH3.pdf (325.07 KB) listed under Parts List (24) (check to verify that it matches your mixer model).
Turn to pages 4 & 5, titled “Case, Gearing and Planetary Unit”, which provides and exploded view for the disassembly and reassembly of your mixer, along with all the parts. I suspect your Planetary Assembly, Illus No. 15, is rubbing somewhere against its housing, Lower Gearcase, Illus. No. 24.
To gain access to these pieces you’ll need the following tools: a regular or Phillips screw driver, retaining clip pliers, and a small drift pin punch and a small hammer. You need to remove the Transmission Housing (Illus No. 7) and remove all the lubricating grease from the transmission housing and gears (when removing the grease be on the lookout for shavings in the grease which would indicate excessive gear wear). This will allow you to remove Illus No. 25, 21, 18 & 19, Retaining Clip, Bevel Gear, Retaining Pin and Worm Gear Follower, respectively.
Once you remove the Retaining Pin (Illus. No. 18) the Planetary Assembly can be tapped down through the Lower Gearcase Assembly (Illus. No 24). With the Planetary removed, you can inspect it and the inside of the Lower Gearcase to determine where the shavings originated. Be sure to look closely at the Planetary Gear in the lower gearcase as well as the Agitator Shaft Pinion Gear (Illus. No. 12). That will also identify what parts need to be replaced, which you can order online.
You’ll need to replace the grease you removed with new grease. You should use a food-grade grease that you can order online (although I’ve seen automotive bearing grease used too – your call). Do not try to reuse any original grease as it may have ‘debris’ in it.
Here are five potential vendors in no particular order: RepairClinic.com; mendingshed.com; searspartsdirect.com; partstore.com; and Grainger.com (for grease). You should search for ‘food grade grease’. Prices can vary widely between vendors, so do your comparison shopping.
It can be messy but quite gratifying to diagnose and repair your mixer yourself.
Finally, here are some links to several excellent websites that detail the disassembling/reassembly of a KA Mixer. The mixers displayed in the links are different KA models, but the principles are the same.
Between these three websites and their excellent pictures and descriptions and your Parts List manual, you should now be able to completely disassemble and reassemble your mixer.
I hope this helps. Howard, Burke, VA
If this solution was helpful, please rate it, thanks! – hslincoln
SOURCE: my kitchen aid mixer is leaking oil or grease from
Hi TIOBEAN, by the symptoms you describe it appears the Center Shaft ‘O’-ring and quite likely the Transmission Gasket need to be replaced. You don’t mention how old your Artisan mixer is, but I assume it is out of warranty.
The internal gears of your mixer are factory packed with enough grease to last a 'lifetime'—whatever that means, and depending on the age of your mixer, where it was stored, degree and intensity of usage; these factors all contribute to the breakdown of the grease into its constituent parts (oil and suspenders), which have seeped beyond the gasket and ‘O’-ring, down the planetary (agitator shaft). Gravity can be very insidious. The residue coming from the agitator shaft is the gear lubricating grease oil that has come out of suspension.
So how bad is this oil leak problem and what can you do to fix it? First, if the amount of oil found leaking was small and if your mixer otherwise works normally with the missing oil you really don’t need to take your mixer apart to ‘fix’ it. The good news, though, is that you can take the mixer apart and 'fix' it, if you feel it is necessary.
It would be helpful to have the Part List manual as a reference. If you're lacking one, you can download a PDF version from the KA website at: http://www.kitchenaid.com/flash.cmd?/#/page/home. Having the Parts List on hand will also be helpful as you will have to disassemble and reassemble your mixer to replace the ‘O’-ring and gasket.
Click on Customer Care>Locate Manuals & Guides> and enter the 6 character model number, KSM150 and select the file KSM150PSWH0.pdf (773.44 KB) listed for your model that appears under Parts List (61), and save that file to your PC.
Turn to pages 6 & 7, titled:”Case, Gearing And Planetary Unit” and locate Illus. No. 28, Center Shaft & O-Ring; particularly Illus No. 15 & 16, Transmission Gasket and ‘O’-Ring respectively. I suspect these parts have failed and will need to be replaced. Now the real fun begins!
To get to the Vertical Shaft you’ll need the following tools: a regular or Phillips screw driver, retaining clip pliers, and a small drift pin punch and a small hammer. After removing the Gearcase Motor Housing (mixer top) you will need to remove all the lubricating grease from the transmission housing and gears. This will allow you to remove Illus No. 11, 13, & 14, Bevel Pinion Center Gear, Pin (Vertical Center Shaft) and Groove Pin, respectively.
You should now be able to tap the Vertical Center Shaft (Illus. No. 12) down through the Lower Gearcase housing to access the ‘O’-ring.
Besides ordering a new ‘O’-ring (Illus. No. 16) and Transmission Gasket (Illus No. 15), you’ll also need to replace the grease you removed with new grease. Do not try to reuse any original grease as it may have ‘debris’ in it. You should use a food-grade grease that you can order online (although I’ve seen automotive bearing grease used too – your call).
With your mixer apart and the grease removed from the gears you can check them for any other unseemly wear and tear, too.
Here are five potential vendors in no particular order: RepairClinic.com; mendingshed.com; searspartsdirect.com; partstore.com; and Grainger.com (for grease). You should search for ‘food grade grease’ online (although I’ve seen automotive bearing grease used too – your call). Prices can vary widely between vendors, so do some comparison shopping.
Here are some links to several excellent websites that detail the disassembling/reassembly of a KA Mixer.
SOURCE: Kitchen Aid Manual for RRK90 mixer I need one
http://forum.kitchenaid.com/forums/pdfs/u_c_classic4.5_5qtmodels.pdf
old model k5ss
http://downloads.mendingshed.com/KitchenAid_Service_Manual.pdf
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