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probably the ac section to cool the humidifier is not working
for a de-humidifer to work there has to be a cold surface to condense the water vapour in the air
if there is no ac unit ,it will still need that temperature difference to work or a sufficient humidity in the air to work
the sweating is on the coils and is the humidity forming into dew drops that collects in the tank
if you want the de-humidifer to work as planned you have to restrict new humidity getting into the room ie close the doors and windows.
Hi,
There are many reasons why a dehumidifier willnot work or collect water.
Here is a tip that I wrote to help people to figure out what is going wrongwith their dehumidifier
Check to make sure the retainer is installed properly and has tripped the trigger switch inside the back of the unit. If that's fine, then unplug the unit, wait 30 minutes, before plugging it back in. That should give it enough time to reset itself.
Againg, if theres no moister in the air it wont remove water. if you feel the location for exmaple a basment feels cool when entering , then mosuet exist. dehumidifer will make any location warm when removing the coolnest in the air. within summer hot months it will collect more water than in the winter months. if it does feel cool and machine dont remove the water. call a repair person.
Check float switch some of the unit have afloat switch hooked to the unit. Next check the condenser coilsThey do get stopped up cat,dog hair and just plain get dirty vaccuum them out and try unit. Rusty
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