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Anthony Rodriquez Posted on Dec 25, 2014
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How do I get wi-fi connection. I have inputted information for the wi-fi it says saved, then when you go to connect it says authentication problem and cannot complete registration.

Tried redoing the settings and ok

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Mike

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  • Posted on Dec 26, 2014
 Mike
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Hi
To connect to a WiFi system, you may need 3 pieces of information:
A username
A password
An encryption key
Once you have successfully linked to a WiFi access point then your tablet will remember the settings until told to forget them.
A lot of the time you may only need the encryption key, and if the tablet detects a WiFi access point then if you tap on that in wireless settings then it will either connect automatically or ask you for some sort of code - the encryption key. If this is not entered correctly then it will return an authentication problem/error. In order to connect you have to have this code. Also bear n mind that the code may or may not be case sensitive, and that the authentication type for both router and tablet needs to be the same. It is possible that you will only be able to change the authentication type on the Aceess Point / router and not on the tablet.
Cheers

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