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james baucom Posted on Dec 25, 2014
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Water does not drain from dispenser into tub/drum fast enough

The dispenser overflows; the drain leading from the bottom of the dispenser tray leading into the drum from dispenser backs up and flows out the drawer tray door.

2 Answers

Shawn Garrett

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  • Expert 49 Answers
  • Posted on Dec 25, 2014
Shawn Garrett
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I have addressed this issue many times with my customers. Often I find the cap from the laundry soap has fallen in and it makes it way down inside and backs up the water. Lately I have also found folks using the new soap pods are having issues with putting them in the drawer. The soap pods go into the tub.

Sal De

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  • Washing Mach... Master 2,699 Answers
  • Posted on Dec 25, 2014
Sal  De
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Pull out the dispenser,check inside where the dispenser goes into,i found in two washers the white circle piece that's inside the cap to detergent,when water would go in the cap would block the fill tube,if you checked the dispenser and water flows through you have something blocking the fill tube,hopefully the washer and dryer are not stacked,you might have to take the top lid off to get at the fill tube or fill hose to clear it.good luck with your washer

  • Sal De Dec 25, 2014

    one more thing,depending on your model,if you open the door and at around 1100 oclock there's a plastic piece where the water fills the tub,check that,a sock or something could be stuck up there

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5 Related Answers

Anonymous

  • 209 Answers
  • Posted on Sep 16, 2007

SOURCE: Our Washer is overflowing through the dispenser drawer

water out of the soap drawer could be a multitude of things, start with removing the drawer and checking for blockage in the pipe from the drawer to the drum, next try turning down the water pressure a little sometimes that can help, or has the machine filled up totally till it overflows, that is a blocked pressure switch pipe, start with looking for the blockage first, work with safety unplug if removing lid etc. rate me if i have helped, thank you

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Anonymous

  • 2 Answers
  • Posted on Nov 17, 2007

SOURCE: LG front loader problem

If you remove the top cover you will see the soap dispenser unit on the left. It has a large rubber hose connecting it to the drum. If you remove two screws at the front you can free the dispenser for maintenance. You can undo the clips on the various hoses and check that they are clean.

Some people report some dripping from the soap dispenser even when the hose is unblocked. This seems to be a design fault.

Anonymous

  • 1294 Answers
  • Posted on Dec 02, 2007

SOURCE: Water Leak

If possible pull out your drawer and clean it up. Reason due to clogging with detergent, etc. Refer to your manual. If you can't get the drawer out, use a tooth brush to scrub; see that brush does not fall in. The dirt can fall in. To test if clear, pour water into drawer by opening it just so the water will fall in. Try all the drawers.

And rate me pl......

Anonymous

  • 2 Answers
  • Posted on Mar 01, 2008

SOURCE: he2 leaking from detergent dispensor

We had the same problem, It was a pair of sock stuck behind the seal in the drum blocking the water inlet to the drum. Like others we managed to get our fingers between the metal of the drum and the rubber seal near the detergent dispensor to remove the sock.

Anonymous

  • 1 Answer
  • Posted on Apr 05, 2008

SOURCE: miele W830

I have exactly the same problem - what was the answer ? 

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Water leaking onto floor from underneath unit,instead of into the water reservoir.

It's not unusual for a refrigerator to drip a little water on the floor after you replace the water filter-air trapped in the water dispenser system can make the water dispenser drip enough to overflow the drip tray below the dispenser. You can fix it by streaming a gallon or two of water through the dispenser to eliminate the trapped air.
If water drips on the floor from the back of the refrigerator, a leaking water inlet valve or cracked water system tubing could be the cause. A clogged or cracked defrost drain tube could also cause the leak. Defrost condensate water collects in the drain pan at the bottom of the refrigerator so a cracked or overflowing drain pan can also cause water to drip on the floor behind the refrigerator. Check the drain pan for cracks and clean out any foreign objects that may be inside the drain pan.
Excessive frost caused by a leaking door seal can also cause the defrost drain pan to overflow. Check the door gaskets and replace them if damaged.
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Were the water goes into the inlet inlet tray for the detergent and bleach the water is not going into the drum fast enough and it is gushing out from underneath the tray, is there maybe a easy fix.

the hose to the tub is blocked . If nothing in the dispenser end then you must remove the door boot (Seal)from the front pane and check the lower part of the hose. You can remove the top and the dispenser and get at it from there also.
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Water begins to drain into the detergent drawer but does not drain into drum fast enough so the drawer area begins to fill and then begins to spill out of the drawer area all over the floor. If I press...

remove the drain pump and check out.
This is inevitably caused by a blockage. The small fabric conditioner compartment in the soap dispenser drawer has a removable plastic cap. This cap fits on the top of a tube which has a hole running through it where the water should siphon through.

When the time comes for the fabric conditioner to be released, cold water enters the small compartment and just washes the conditioner over the top and down the dispenser to the tub. When the water stops flowing, all that is left is the clear water. This water should siphon up the inside of the cap and down the tube.

This tube often gets blocked with the conditioner and if you remove the dispenser drawer and take off the cap you can give the whole thing a good clean out. If the cap is missing, the siphoning will not occur.

To test the function, hold the soap drawer under the tap and allow the water to fill the fabric compartment to overflowing. When you turn off the tap, the remaining water should slowly siphon out of the hole under the cap.

its the problem in the pump and something is getting blocked in the pump so water is not getting out.

    Front-Loading Whirlpool Washers
  1. Unplug the washer. Remove the three screws along the bottom of the toe panel and pull the panel forward to remove it.
  2. Put your bucket or towels under the drain pump. Open the pump slowly so the water doesn't all spill out at once. If you have a wet/dry vacuum, you can connect it to the drain hose to remove the water from the washer before opening the pump.
  3. Open the door covering the pump wiring and disconnect the wiring.
  4. Remove the two drain lines from the pump.
  5. Remove the screw that attaches the pump to the washer frame and pull out the pump.
  6. if the pump is leaky or cracked it needs replacement.
  7. for prats you can get it from
  8. www.repairclinic.com
This will help. Thanks please keep updated.please do rate the solution positively .thank you for using fixya
0helpful
1answer

As the washer is filling with water, it overflows out of the dispenser area. it appears that the water is not getting into the machine quick enough as the dispenser fills with water.

hi there......this problem is usually caused by a build up of detergent in the hose leading from the soa disenser into the wash tub....remove the soap dispenser....check for accumulated detergent under the drawer....and in the top of the fill hose....easy removed with a little patience and warm water....

regards Sir Galahad
2helpful
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Water pours out from soap/softener drawer at top...

I'm guessing, what with this having been posted nearly a year ago, that this has been resolved, one way or another, but I thought I would post this solution for the benefit of others:

We had this same problem, where water was flowing out from underneath the detergent dispenser. The problem we had was a blockage between the dispenser and the drum, so after taking the console and door-panel off the washer, I removed that black tube from the dispenser to the drum and pulled out the matted-up sock which had somehow made its way there. Good luck!
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LG WM2277HS - water backing up into soap dispenser

The pipe from the soap dispenser to the tub is quite large, it seems as if the water isn't getting out of the dispenser quick enough. Pull the whole dispenser out of the machine. There is a release clip at the back of the cup with the tray fully open. Clean out all soap residue and scum. Sometimes there is also a spot or setting for liquid or powder detergent. Adjust accordingly. Reassemble and try it again.
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Water gushes out dispenser

Something has gotten into the fill tube hose of the tub.  You will need to pull the drawer out and look down in the dispenser assembly to see if there is something blocking the hose.  
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LG front loader not draining properly

My LG front loader is stopping during the drain cycle (making a humming sound as if it is trying to drain, but can't....What can I do?
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Washer not always draining

It sounds like you have a couple of things going on here. First of all, the most common problems associated with a poor drain on a washer is due to clogs in the pump and/or drain hose. But first, make sure you don't have your drain hose shoved down in the drain standpipe too far. If you don't leave an air gap for the drain hose, this will often cause poor drainage problems and/or siphoning of the water as it tries to fill (this may be a cause for your soapy clothes, too). The drain hose should rest inside the standpipe so that pipe is not sealed and the hose is not sitting in the drain trap. You can check your drainage also by connecting a wet/dry shop vac to the drain hose and try to pull water through it from the machine. There will be some residual water that remains in the tub after washing. Just follow these simple steps: 1. Unplug machine. 2. Remove the lower kick plate under the door. There will be a screw in the bottom corners of the panel holding it on. 3. Find the drain pump. It will be on the right-hand side and is usually white in color. The drain hose from the bottom of the tub will be connected to it. 4. Remove drain hose from standpipe and connect a wet/dry shop vac (if you have one) to the end of it. 5. Turn vacuum on and watch the drain hoses from the tub and from the pump. If the hoses collapse, you have a clog somewhere. 6. Remove the drain hose leading to the pump. Check the impeller area of the pump for debris. This is usually where coins, clothing labels and other items get caught. 7. Clean out the pump and drain hoses. 8. When finished, reconnect any drain hoses that you previously removed making sure you get a good seal with the hose clamp BEFORE you fill the machine. If you notice a leak during fill, hit the "CANCEL" button to stop. Make sure you place the drain hose back in the standpipe too. Now...dispenser problems are usually the result of fabric softener and mildew. If you remove the dispenser tray from the machine and look inside the compartment on the front of the washer, you will notice a series of small holes in the overhead portion of the cavity. This is where water gets dispensed into the tray and flushes softener, bleach and detergent into your wash. If these holes get clogged, the tray will not dispense properly. Take a rag and clean this area thoroughly using some hot water. The water will need to be warm enough the melt any fabric softener residue that may have accumulated over time. Next, clean the area really good with some bleach solution to get rid of any mildew. You may have to use something to clear all the holes of debris. Often fabric softener is the culprit and it cakes the holes up. A simple wiping down with a rag may not be enough to do it. A cotton swap of tooth pick works great at cleaning these holes. This is also a good time to take the dispenser tray and soak it in some hot water in the kitchen sink to clean it out as well. Good luck to you and let me know if you find this advice helpful.
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