How to unlock the door when not cleaning by itself

Two things to try. Either unplug it or turn it off at the breaker.. Clean the cook top control area and allow it to dry overnight. You can turn the power back on after cleaning ideally. In the morning, with the power resumed just wipe the control area off with your bare clean hand.

I have no idea why this worked for me, but it did. Good luck.
If that fails, you can look up error codes or schedule a repair.

Clear the lock mechanism -- as indicated by the DOOR LOC light -- by pressing and holding in the oven door light switch for 20 to 30 seconds. While the switch is depressed, the latch motor will gradually withdraw the lock, allowing you to open your oven door.

This error means that the door lock didn't engage properly. This could be a wiring problem or a problem with the switch. First disconnect the range from power and check the wiring and switches from the control to the switch and back. If the door was locked when the F5E2 error was observed, then replace the door switch.

If the door was not locked, then check the door switch and the latch switch. Replace the bad switch.

The rear door switch is part W10107830, https://www.partstore.com/Part/Maytag/Maytag/MER7765WW/Whirlpool/Whirlpool/W10107830/New.aspx . A useful parts diagram is here: http://www.searspartsdirect.com/model-part/mer7775ww0/3048/0124111/W0908230/00003.html .

After replacing the bad part, reconnect the power to the range. Press and hold any key for a minute to clear the F5 code from the memory. Then press Cancel to clear the next code you see. Check if the range works.

I hope this helps.

Cindy Wells

Hello Brian Pelletier, thanks for your inquiry!

I understand that you are having issues with your door not locking upon using the self-clean feature. It sounds like a possible issue with your EOC (Electronic Oven Control) or dock latch assembly. I would suggest unplugging your range if possible or flipping you breaker for ten minutes to perform reset. If the light continues to flash you may want to seek assistance from a professional for proper diagnosis and repair. -Matt

UNplug it and let it sit for a half hour to a hour then plug it back in and it might reset itself.

Hi


Thanks for using FixYa. The locking of the oven is a safety measure while self clean function is activated. Once the oven has completed the cycle & has cooled down, then it will reset the door lock.

If a self clean oven door lock fails to open after the self clean cycle and sufficient cooling time has elapsed (approximately 1 hour), there are several things you can try.

1. Unplug the unit or shut off the circuit breaker for 5 minutes. Plug the unit back in or turn on the circuit breaker. Set the clock and gently try moving the door lock lever (is so equipped) or opening the door.
2. Set the self-clean cycle again and only allow it to work for 15 minutes. Cancel the self-clean cycle and allow the oven to cool. Gently try moving the door lock lever (is so equipped) or opening the door.

If these procedures fail to correct the condition or you were not using the self clean cycle, then, the lock must usually be accessed and moved manually to open the door—

In order to open the door you have to open the control panel and remove the door lock.

Remove the three screws from the bottom of the control panel. You'll heed a 1/4" open wrench. Pull the bottom of the control panel toward yourself and push it up to release from the upper tabs.
The door lock is secured by the three screws.


Please do rate the solution and revert for further assistance.

Thanks

Rylee

to get all the detailed instructions
just click this link directly
http://www.applianceaid.com/selfclean5.html
The oven door lock needs approximately 1 hour to cool down before the oven door can be opened after a self cleaning cycle has finished. If the lock does not open after the oven has cooled down, you can try....1) Unplugging the range or shut off the circuit breaker for 5 minutes. Plug the range back in or turn on the circuit breaker. Set the clock and try moving the door lock lever or opening the door. 2) Set the self-clean cycle again and only allow it to work for 15 minutes. Cancel the self-clean cycle and allow the oven to cool. Gently try moving the door lock lever or opening the door.

Most ranges today use 3 different types of door locks...one is a solenoid controlled lock ( you hear a loud buzz noise when setting or unlocking the lock and has a arm that you must move to set the lock )...another is a heat sensitive lock ( has a arm that you must move to lock and un-lock, makes no noises and has a spring that slowly moves to lock the door will the oven is heating up )...Some locks are motorized ( no handle to move, the motor locks the door by it's self when you set the range for self clean )... If the motorized and heat sensitive locks fails to open after the self clean cycle, you must access the lock and move it yourself to open the door. On the free standing ranges, most times you must lift the cook top to access the lock mechanism. On built in ovens, the oven must be pulled out to remove the top access panel to get at the lock mechanism. Some build in ovens can have the control console removed to access the lock system. On the heat sensitive style of lock, there are no electrical parts to operate the lock, usually you will need to replace the lock. On the motorized style of lock, you will have to use a ohm/volt meter to test why the motor will not work. On the solenoid style of lock, the solenoid is often mounted on the back of the range and can be accessed by removing the rear panel, some may be mounted at the front, such as in a built in oven. The failure of the solenoid style of lock is normally caused by a bad lock solenoid. In order to get your door open, you must operate the door latch mechanism manually. Unplug or remove power from the range. Take the rear cover off the range. Locate the door latch assembly and operate it manually and open your door. Then check continuity of the solenoid. Some of the latch assemblies have micro switches to supply power also. You may need to check them. You should be able to get the door open and use your range until you can get a tech to repair if you can not repair yourself.

If you've interrupted the clean cycle or have accidentally set the clean cycle with the oven door open, the latch may have engaged and now the door can't be closed because it will hit the latch. There may be a door activated* switch on the front face of the oven. In this case you may need to manually press that door switch with your finger while at the same time canceling the clean cycle to get the latch to retract so the door can close fully again.
thanks.

the door lock motor assly could be bad.during self cleaning process the motor runs and locks the door and activates a switch .the control reads the swithch.if motor does not tunrn the door is not closed and it does not activate the switch.at the maximum it could be the control itself gone bad and able to read the switch.but that is less likely.

Hi

The oven door lock needs approximately 1 hour to cool down before the oven door can be opened after a self cleaning cycle has finished. If the lock does not open after the oven has cooled down, you can try....1) Unplugging the range or shut off the circuit breaker for 5 minutes. Plug the range back in or turn on the circuit breaker. Set the clock and try moving the door lock lever or opening the door. 2) Set the self-clean cycle again and only allow it to work for 15 minutes. Cancel the self-clean cycle and allow the oven to cool. Gently try moving the door lock lever or opening the door.

Most ranges today use 3 different types of door locks...one is a solenoid controlled lock ( you hear a loud buzz noise when setting or unlocking the lock and has a arm that you must move to set the lock )...another is a heat sensitive lock ( has a arm that you must move to lock and un-lock, makes no noises and has a spring that slowly moves to lock the door will the oven is heating up )...Some locks are motorized ( no handle to move, the motor locks the door by it's self when you set the range for self clean )... If the motorized and heat sensitive locks fails to open after the self clean cycle, you must access the lock and move it yourself to open the door. On the free standing ranges, most times you must lift the cook top to access the lock mechanism. On built in ovens, the oven must be pulled out to remove the top access panel to get at the lock mechanism. Some build in ovens can have the control console removed to access the lock system. On the heat sensitive style of lock, there are no electrical parts to operate the lock, usually you will need to replace the lock. On the motorized style of lock, you will have to use a ohm/volt meter to test why the motor will not work. On the solenoid style of lock, the solenoid is often mounted on the back of the range and can be accessed by removing the rear panel, some may be mounted at the front, such as in a built in oven. The failure of the solenoid style of lock is normally caused by a bad lock solenoid. In order to get your door open, you must operate the door latch mechanism manually. Unplug or remove power from the range. Take the rear cover off the range. Locate the door latch assembly and operate it manually and open your door. Then check continuity of the solenoid. Some of the latch assemblies have micro switches to supply power also. You may need to check them. You should be able to get the door open and use your range until you can get a tech to repair if you can not repair yourself.

If you've interrupted the clean cycle or have accidentally set the clean cycle with the oven door open, the latch may have engaged and now the door can't be closed because it will hit the latch. There may be a door activated* switch on the front face of the oven. In this case you may need to manually press that door switch with your finger while at the same time canceling the clean cycle to get the latch to retract so the door can close fully again.

Please do rate this solution as FixYa and revert for further assistance.


Thanks
Rylee

I've had the same problem for 2 years. Today I removed the four burner tops, the 15/16 inch bolt that holds the burners in place, took everything apart (simple connections underneath), completely cleaned and dried eveything. I also cleaned the 4 knobs and making sure the 4 swiches slide up and down freely then dried everything with a hairdryer. Is now works fine but if the problem comes back, I'll simply unplug the cooktop and light it manually. P.S. I stripped one of the large 5/16 inch bolt that had become weak and brittle. - Try using water or some liquid to loosen the bolts as necessary. Good luck, CHEERS!