My kindle is frozen it wont let me search for new books

Oops, are you troubleshooting the Kindle Paperwhite Screen Frozen problem? Have you tried all the possible ways to solve this difficulty? Not to worry, if the steps you perform don't work, we are here with some fully searched solutions that will help you to overcome Kindle Paperwhite Frozen on Lock Screen. Follow the guidelines step by step to get out of Kindle Paperwhite Screen Frozen matter easily on your own.

Steps To Solve Kindle Paperwhite Screen Frozen In Minutes

Charge The Kindle

A very common reason that leads to Kindle Paperwhite Screen frozen is the lower battery. It can be possible that you are facing screen stuck issues as of the empty or uncharged battery.

So, to let your device work properly you have to charge it first. Hopefully, charging your device will help you to overcome Screen frozen on Kindle.

Uninstall Corrupted File

If you have downloaded a wrong or corrupted file then you are definitely going through with Kindle paperwhite frozen on lock screen as well as scattering issues with Kindle.

Kindly uninstall the corrupted file as quickly as you can do, otherwise, it will cause damage to your device.

Kindle Cloud is simply the on-line library where you purchased books are stored and can then be downloaded to your Kindle.
This is normal functioning.

Did you try holding down the power button for 10 to 15 seconds? This is the hard reset method.

Connect your previous Kindle to computer via USB, and you will find a new hard drive in "My Computer". Open the drive, use windows search function to find your files, next copy them into your computer. ... If your books are not bought from amazon, you can sync your kindle booksfrom kindle to another one easily.

How can I transfer books from one Kindle to another Kindle? - Quora

https://www.quora.com/How-can-I-transfer-books-from-one-Kindle-to-another-Kindle Can transfer my books from one kindle to another Google Search

Try holding the on/off button down for several seconds; about 30 or so. It should flash and try to restart. If that doesn't work go online to amazon.com, under the search bar click help. fill in the info about your problem. Leave a phone number and they will call back to talk you through the fix.

Patricia, Using the power switch, you can forcibly reset your Kindle device. This reset will shut down the Kindle without accessing the shutdown command from within the Kindle's operating system, a particularly useful tool when dealing with a frozen Kindle. To initiate a hard shutdown, Kindle disconnect from its charger, slide and hold the power switch for about 20 seconds. This will force the Kindle to shut down, now it can be restarted normally.
Check links below for charging problems.
"I hope this helped you out, if so let me know by pressing the helpful button. Check out some of my other posts if you need more tips and info."
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I have a paperwhite and Fire tablet and never had this kind of problem. Customer support is free and fast.

You can reach Kindle Customer Support via phone or chat by clicking one of the links below:

To contact us via phone:
http://www.amazon.com/clicktocall

To contact us via chat:
http://www.amazon.com/clicktochat

Make sure that the kindle is fully charged. Plug your kindle into the wall charger, a yellow light will light up. When the yellow light turns green, your kindle is fully charged. Then try turning on your device. If the device still does not turn on, hold the power switch for 15 seconds, this will reboot the device.

Haven't had this happen to me so maybe best to contact the wizards at Amazon. It's free.
You can reach Kindle Customer Support via phone or chat by clicking one of the links below:

To contact us via phone:
http://www.amazon.com/clicktocall

To contact us via chat:
http://www.amazon.com/clicktochat

Try a different charger or try to power up your Kindle with a different battery. If that fails too, you have a logic board issue. Amazon should give you a replacement. If you're out warranty, you can get the part at Kindle Repair and there is a guide that shows you how to open a kindle and install parts at Kindle Repair Guide.