Amazon Kindle 1 Logo
S
Suzanne Hartman Posted on Dec 20, 2014
Answered by a Fixya Expert

Trustworthy Expert Solutions

At Fixya.com, our trusted experts are meticulously vetted and possess extensive experience in their respective fields. Backed by a community of knowledgeable professionals, our platform ensures that the solutions provided are thoroughly researched and validated.

View Our Top Experts

My Kindle won't turn on after I charged it. I charged it because the 2 books I bought did not show on the kindle.

Charged it

2 Answers

honey

Level 3:

An expert who has achieved level 3 by getting 1000 points

All-Star:

An expert that got 10 achievements.

MVP:

An expert that got 5 achievements.

Master:

An expert who has achieved Level 3.

  • Amazon Master 262 Answers
  • Posted on Jan 04, 2018
honey
Amazon Master
Level 3:

An expert who has achieved level 3 by getting 1000 points

All-Star:

An expert that got 10 achievements.

MVP:

An expert that got 5 achievements.

Master:

An expert who has achieved Level 3.

Joined: Jan 03, 2018
Answers
262
Questions
1
Helped
320344
Points
1535

There can be certainly an issue in the kindle you need to get in touch with the technician. You can call on this number (877-330-0887) Kindle Technical Support Registration 877 690 9305

steve morris

Level 3:

An expert who has achieved level 3 by getting 1000 points

Superstar:

An expert that got 20 achievements.

All-Star:

An expert that got 10 achievements.

MVP:

An expert that got 5 achievements.

  • Master 1,675 Answers
  • Posted on Jan 11, 2015
steve morris
Master
Level 3:

An expert who has achieved level 3 by getting 1000 points

Superstar:

An expert that got 20 achievements.

All-Star:

An expert that got 10 achievements.

MVP:

An expert that got 5 achievements.

Joined: Jan 30, 2010
Answers
1675
Questions
0
Helped
653558
Points
5484

The Kindle touch and the Kindle FIre are great devices for you reading needs. However, there are time when it becomes unresponsive and freeze on you. Amazon says it is because the battery isn't charged properly or does not have enough power on it. It is advisable to charge your battery first before trying to reset the Kindle touch/Fire. If theKindle still has issues, then try the steps below on how to reset your Kindle touch. Please note that you may lose you data during the reset process, make sure you have made a backup of your files before proceding.
Hard and Soft Reset

  • Make sure the Kindle is turned ON.
  • Press the Power button for 20-30 seconds until it turns OFF.
  • Wait for it to reboot, if it doesn't press the power button to turn it ON.
  • Your kindle should be back to a responsive state. hope this helps

Ad

Add Your Answer

×

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1helpful
1answer

I tapped the page to continue reading and a screen popped up explaining how to highlight a sentence; the Kindle froze,charged it for 2 days and still won't work.

Kindle books are stored in the amazon cloud which you can access on amazons website, if all your books are still in the cloud you can put them on the new kindle.
0helpful
1answer
0helpful
2answers

Fully charged. Why doesn't it turn on?

Ruby, try pressing and holding on button or you will have to reset.
Check the attached links,
"I hope this helped you out, if so let me know by pressing the helpful button. Check out some of my other posts if you need more tips and info."

Reset Kindle Fire When it Won Turn on or Charge

My kindle won turn on

My kindle won turn on Is it the battery Kindle Fire HD

Amazon Kindle Won Charge Quick Fixes
0helpful
1answer

How do I cancel an order for a kindle book

How do I cancel an order for a kindle book - Amazon Kindle
0helpful
1answer

Kindle is stuck - I cannot turn page or shut down even with reboot

Then it means files of the Kindle Operating system might be corrupted in the Device. You need to reinstall the operating system in the kindle support. You can ask for the Support Kindle Technical Support Registration 877 690 9305
0helpful
1answer

I have an Amazon Kindle that I got for Christmas 2010. It is graphite color and not 3G. I hadn't used it in about 3 weeks and bought a couple books on it and went to turn it on one night and nothing. I...

You may have a common problem, for which you should check the Kindle FAQ at http://www.amazon.com/gp/help/customer/display.html/ref=hp_cu_T16_518316_ph_kindle_supp?ie=UTF8&nodeId=200127470#FAQs

If your Kindle is still defective after looking at the troubleshooting advice, you can contact Amazon via the "Contact us" button on the right hand side of the page linked above. Your Kindle is covered by a 1 year limited warranty, so if it is broken Amazon should be happy to replace it.
1helpful
2answers

Kindle not working. It will not turn on blank screen

Make sure that the kindle is fully charged. When charging the kindle 3 will have a yellow light indicating that it is charging. When this turns green, your kindle is fully charged. Make sure your kindle is fully charged and then try turning it back on.
5helpful
2answers

My amazon kindle screen is frozen on the right hand upper corner. The rest of the screen is still fine and works but that corner is frozen.

Make sure that the kindle is fully charged. Plug your kindle into the wall charger, a yellow light will light up. When the yellow light turns green, your kindle is fully charged. Then try turning on your device. If the device still does not turn on, hold the power switch for 15 seconds, this will reboot the device.
0helpful
1answer

My kindle has gone blank! It will not turn on.Can I re set it? Will I also lose all my books? Or send it back?

Make sure that the kindle is fully charged. Plug your kindle into the wall charger, a yellow light will light up. When the yellow light turns green, your kindle is fully charged. Then try turning on your device. If the device still does not turn on, hold the power switch for 15 seconds, this will reboot the device.
No you will not lose your books. If this doesn't work call amazon customer support and they will walk you through the process of getting it replaced.
Not finding what you are looking for?

265 views

Ask a Question

Usually answered in minutes!

Top Amazon Tablets & eReaders Experts

Grand Canyon Tech
Grand Canyon Tech

Level 3 Expert

3867 Answers

Jennifer Rock
Jennifer Rock

Level 2 Expert

153 Answers

Brad Brown

Level 3 Expert

19187 Answers

Are you an Amazon Tablet and eReader Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...