Second radio from Grace Digital. Performed Factory reset multiple times. Will not recognize my WEP Key - used for other wireless items like my kindle, laptop, etc. Worked with internet service provider, they couldn't help either. I receive no errors, it recognizes my router, but when entering WEP Key, just circles back to "Enter WEP Key". HELP!
Hi
You say that the radio keeps demanding the WEP key for your WiFi connection. WEP is just one of several security types to be used for WiFi. The fact that the radio is asking for a WEP key indicates to me that your WiFi is more than likely set to one of the other security standards such as WPA, WPA2-PSK etc etc etc. If this is the case your laptop and kindle etc will be using the same security standard as your WiFi router. To find out which security standard is being used in Windows 7, on your laptop, click on the active connection in the system tray to bring up the list of available connections and then click on "Open Network and Sharing Centre". When the Network Centre page comes up double click on the "Wireless Connection".
A status box will come up and about half way down is a utton "Wireless Properties". Click on this, and in the box that comes up click on the security tab and it will tell you the security type, the encryption type and the wireless key (click on "Show characters").
If the encryption type is not WEP then the radio will not connect to your WiFi, and the radio settings for Security and encryption need to be set to the same as on the laptop for it to connect.
Hope this is helpful, if so would you please register that with Fixya
Cheers
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