Put the staff extensions in a seperate greeting but able to make it play at all times by pushing a button for example "You have reached......... " and at the end "for a list of the staff extensions pr

Reset voicemail box and when the set up the voicemail on there phone and record there greeting make sure they record there name as well then it will play the extensions recorded name

Hi Amy, you can change the name for an extension, but it will change the name for the extension for all the phones.

It is best to do programming on a T7316, M7310, or an M7324

1. Feature **23646
2. Password: 266344
>>>your password may have been changed by your phone company. contact them for the password.
3. Scroll to General Admin
4. Go to Names
5. Select Set Names
6. Enter in the DN of the extension you would like to change
7. Use the dial pad to change the extension.
8. Press Rls when finished (handset with arrow facing down)

The greeting is from the voice mail not your phone.
Logging In To a Mailbox From Your Own Extension
1 - Feature 981
2 - Pswd: Dial 4-digit password (default is 0000)
Follow prompts to change your greeting. They are: ADMIN, then GREET and then RECORD.

When done hang up or push RLS. I have installed several of these systems.

Feature 983 with a password of 1020000 this is for 3 digit extensions numbers add or delete 0 between 1 & 2 according to extension length and the last 4 digits is the voice mail password. Choose option AA, then Greeting twice, enter 1 for greeting number most likely day and 2 for night. Also check greetings 3 & 4. Check the soft keys and you will be able to REC - Play - and OK. When finished press the RLS button. Hopefully this is helpful.

If you have the manual or the setup guide, the instructions for reviewing what each button is programmed for and then simply deleting that option.

This should be the same phone:
http://t7316e.com/userguides_manuals.html
Press the logo button- *- 0 then the button you want to check. When you reach the one for the disconnected extension, delete it. or delete the answering machine option by scrolling through your menus. it may just be easiest to delete button and reprgram later.

I would highly suggest to reset your phone so that the system will be refreshed and you will be able to do any changes on your phone.

Thanks

Recording Company Greeting 1 Press FEATURE 9 8 3
The display shows
Log: QUIT RETRY REC

2 Enter 1 0 2 0 0 0 0

3 Press OK
The display shows
Admin MBOX AA OTHR

4 Press AA
The display shows
Auto Atdt Admin GRTG TABLE LINES

5 Press GRTG
The display shows
Greeting Admin GRTG AA

6 Press GRTG
The display shows
Greeting: RETRY OK

7 Enter Greeting number "13" (for holiday recordings

8 Press OK
The display shows
Greeting RETRY PLAY REC

9 Press REC

10 At the sound of the tone record the greeting.
Greeting: "Thank you for calling (your company name)..........."

11 Press OK to end your recording.
The display shows Accept Greeting:
RETRY PLAY OK
NOTE: To listen to the greeting press PLAY, to re-record the greeting press RETRY

12 Press OK to Accept the greeting

To program to play
1 From Step 12 press *
2 Press Table
Auto Atdt Admin GRTG TABLE LINES3 At Grtg table: enter 1
4 Grtg table: Retry OK
5 Press OK
6 Press OK again @ AA menu prompt
7 At Morning: 1 press CHNG to whichever new greeting you recorded
CHNG Morning: 1 PLAY NEXT
8 Continue by pushing next through all times
9 Afternoon:2 CHNG PLAY NEXT
10 You should note which times had which greetings to change back after holiday
11 After you change all the times Morning Afternoon Evening Non-business press Release
-------------------------------------------------
This will work for setting a new greeting as well, you can use numbers 1,2,3 etc for the greeting numbers to set them at different times of day in the table.

Simply hold down to greeting button for around 5 seconds and it will tell you to record you new greeting. To stop greeting recoding after you finished speaking then just push play. Listen to your new recorded message.

Yes it can. Depending on the type of voice mail attached to your system you can both have the lines answered with a seperate main greeting (partner messaging can do this) or answered by a seperate mailbox (all partner voice mails).

I was told by an AT&T rep that the auto attendant can forward calls to another 984 phone to leave messages for that person. Your original OGM (out going message) on the designated Auto Attendant phone should state greeting and the names and the extensions. The caller presses the buttons for the person they want to reach and their call is forwarded to that extension. That extension, if unattended, will have an OGM telling the calling who they have reached and to leave a message. This feature can only transfer calls to other 984 phones only.