RCA RCT6691W3 9" 8 GB Wi-Fi Black Tablet Android 4.2, LCD Touchscreen, 800x480, 6 Hours Logo
m
mae king Posted on Dec 15, 2014
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Battery will not charge

Charging for 24 hours and still no charge

1 Answer

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  • Expert 265 Answers
  • Posted on Dec 15, 2014
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Your battery may be defective and cant hold a charge. Make sure the unit is receiving power and if so replace the battery.

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Tablet will not charge

Hi there,

Assuming that you charger is not defective, and that you have no other electrical issues, then if your battery has been allowed to completely flat line, it may no longer accept a charge from the normal wall charger. Then you can try to trickle charge your tablet from a low voltage/current source, such as a USB port or a low power phone charger (5v/500ma). Try a trickle charge for 8 - 24 hours on your tablet. After that try your normal charger and see if it will now charge properly.

If that does not work, and you have previously ruled out your charger, then I would suggest contacting the manufacturer, as it is likely some other fault, either with the battery, or the tablet itself.

I post on behalf of HP.
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Sounds like it does not have enough battery power to stay on. If you have not tried to charge it, you should try that first. If you have, it sounds like it is not getting charged or not holding a charge. Could be bad AC power source, bad charger, bad charger connection or bad battery. Take steps to confirm that each of these are good. If all of these are good, sometimes the tablet can become so discharged that it will not allow itself to charge. When they are in that state, sometimes you can trick them into charging again by repeatedly disconnecting and reconnecting the charger as follows: With charger plugged in to AC power source, connect the charger to the tablet. Pay attention to the screen or LED or whatever indicator your tablet has to let you know it is charging. You may see it momentarily indicate charging, or maybe not at all. Then unplug the charger from the tablet then immediately plug it back in and pay attention for the charge indication again. You may have to do this a bunch of times (like 20) until you see the indication that it is charging. When you do get the indication, stop unplugging and re-plugging and let the tablet charge for 24 hours (to a full charge). This trick doesn't always work. Sometimes the battery or charging circuit or an internal connection is bad and no amount of unplugging/re-plugging will fix a hardware problem.
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Unfortunately, the batteries on Kobo were not designed to be replaced. If the batteries will no longer accept a charge, it is time for a new e-reader.
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1. Too many application are turned on (check the task manager)
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3. Plugging your charger using a computer

Are you using the original charger and plugging it into a wall charger?

How long did you use the Note 10.1 previous to noticing the damage? and was it extremely hot at the back?

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In this case, i believe the charger is more likely damaged than the Galaxy Note 10.1, which is more of a better scenario. Especially, since you charged it for over 24 hours, meaning it's charging something, but very slowly. Operating Galaxy Note while charging can prove detrimental in the charger's outlet and can in fact burn out.

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Jason Chan
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Many times the cause of this problem is u need a new piece where the charger plugs into the device because it shorts out.
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