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If your machine has a tray that you put softener in, softener is the last thing added at rinse time. If it is plugged or has a leaking supply hose, this would cause water paddles and appear to be related to the drain cycle.
there is a spring style clamp holding it to the front panel simply peel back slightly and "pop" it off, then holding it to the inner tub is a screw style clamp, depending on yr of production, either a 5/32 scrwe or a phillips, holding it in the 2 oclock position, release clamp andreinstall boot, it might take some time to get to fit backaround hte tub but itll bo, you gotta walk it on in spots ( like changing a tireon the bikes as a kid) itlll strectch over the rim and fit, just have to work it
call a&e factory service, they will service the machine under warranty no mater what dealer that you purchased it from .
i will bet that they will after you tell them what is going on that they will replace the shock absorbers on the machine
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